Scheduling Coordinator

SolutionCX; San Pedro; On-site; PHP 290,000 - 424,000; Full time

Benefits offered by this job

Onsite Training

Hybrid setup after training

Government-mandated benefits: SSS,Phil

Night differential pay

13th-month pay bonus

Free HMO coverage with 1 dependent

Paid leave entitlements

Accident insurance

Attendance incentive

Emergency loan assistance

Unlimited coffee and hot chocolate

Team-building activities

Work-life balance

Transparent culture

Collaborative team

Job summary

SolutionCX is seeking a Scheduling Coordinator in the San Pedro area of the Philippines to plan and coordinate countertop installation activities. You will align installers, materials, and client-site schedules to meet project timelines and serve as the primary contact for clients, installers, project managers, and suppliers.

The role requires 1–2 years of scheduling experience, strong organization and communication skills, and proficiency with MS Office and scheduling tools.

Qualifications

• 1–2 years scheduling experience or related role.
• Strong organizational and time-management skills.
• Proficiency in MS Office and scheduling tools.
• Excellent communication and interpersonal skills.
• Ability to multitask and resolve scheduling conflicts.

Responsibilities

• Develop and maintain installation schedules for countertop projects, ensuring timely completion.
• Coordinate with installers, project managers, and clients to align schedules and confirm site readiness.
• Assign installation teams based on project requirements, workload, and skill sets.
• Communicate installation dates, times, and requirements to clients and internal teams.
• Track and update scheduling changes due to client requests, material availability, or site conditions.
• Ensure installers receive complete project details, drawings, and necessary materials before deployment.
• Handle rescheduling requests and resolve scheduling conflicts promptly.
• Maintain accurate records of scheduled projects, client communications, and installer assignments.
• Provide daily and weekly installation status updates to management.
• Collaborate with purchasing, fabrication, and logistics teams to ensure installation readiness.

Skills

Organizational skills

Time management

Communication

Interpersonal skills

Multitasking

Scheduling conflicts

Problem solving

Decision making

Tools

MS Office

CRM/ERP knowledge

Job description

San Pedro, Philippines | Posted on 11/25/2025

TheScheduling Coordinatoris responsible for planning, organizing, and coordinating installation activities for countertop projects. This role ensures that installers, materials, and client site schedules are properly aligned to meet project timelines. As the primary point of contact for clients, installers, project managers, and suppliers, the Scheduling Coordinator plays a key role in ensuring smooth installation processes and maintaining high client satisfaction.

Key Responsibilities

Develop and maintain installation schedules for countertop projects, ensuring timely completion.

Coordinate with installers, project managers, and clients to align schedules and confirm site readiness.

Assign installation teams based on project requirements, workload, and skill sets.

Communicate installation dates, times, and requirements to clients and internal teams.

Track and update scheduling changes due to client requests, material availability, or site conditions.

Ensure installers receive complete project details, drawings, and necessary materials before deployment.

Handle rescheduling requests and resolve scheduling conflicts promptly.

Maintain accurate records of scheduled projects, client communications, and installer assignments.

Provide daily and weekly installation status updates to management.

Collaborate with purchasing, fabrication, and logistics teams to ensure installation readiness.

Requirements

Qualifications

At least1–2 years of experiencein scheduling or a related role.

Strong organizational and time-management skills.

Proficiency in MS Office (Excel, Outlook, Word) and scheduling/project management tools (knowledge of CRM or ERP systems is a plus).

Excellent communication and interpersonal skills.

Ability to multitask and handle scheduling conflicts effectively.

Strong problem-solving and decision-making abilities.

What We Offer

Onsite Training – Transition to a Hybrid Set-Up After Training(Twice-a-Month RTO)

Full government-mandated benefits: SSS, PhilHealth, and Pag-IBIG

Night differential pay and holiday compensation

13th-month pay bonus

Free HMO coverage with 1 free dependent

Paid leave entitlements

Accident insurance for added peace of mind

Incentive for perfect annual attendance

Emergency loan assistance

Unlimited coffee and hot chocolate to keep you fueled

Fun company events and team-building activities

A vibrant and supportive workplace that values work-life balance

A culture grounded in transparency, trust, and employee appreciation

The chance to be part of a passionate and collaborative team