SCHEDULING CLERK - FULL TIME

WATSON CLINIC; Quezon City; On-site; PHP 201,000 - 312,000; Full time

Job summary

Watson Clinic Surgery Center is seeking a Scheduling Clerk to manage operative and endoscopic procedure scheduling, ensuring time, equipment, and space are aligned, and to notify teams of changes. The role includes printing and faxing schedules for confirmation and coordinating with physicians, anesthesiology, and directors.

The position also involves clerical support, handling patient payments, and maintaining up-to-date knowledge of scheduling, verification, and admission practices to help

Qualifications

• Required Education and Experience: High School graduate or equivalent.
• Preferred Education and Experience: Minimum of 3 years of directly related scheduling experience.

Responsibilities

• Schedules operative and endoscopic procedures, checking privilege list and adjusting as needed.
• Prints schedule and faxes to physician offices for confirmation; updates after confirmation.
• Notifies Anesthesiology regarding case times and blocks.
• Coordinates with Clinical Directors and Manager on block time; makes changes as approved.
• Provides clerical support and answers calls to patients as needed.
• Promotes positive communication with physicians, office staff, and coworkers.
• Stays up to date on scheduling, verification, and admission practices to assist patients.

Skills

Scheduling

Communication

Patient coordination

Clerical support

Education

High School diploma or equivalent

Tools

Scheduling software

Job description

Description

Essential Functions

Primary duties in accordance of best practice include:

Scheduling:

1. Schedules operative and endoscopic procedures, providing adequate time, checking privilege list and review any conflicts for time, equipment and space. Responsible for notification process involving newly scheduled cases, add-ons, changes and cancellations.

2. Prints schedule and faxes to appropriate Physician office for schedule case confirmation. Once the schedule had been confirmed; makes the necessary changes.

3. Notifies Anesthesiology regarding specifics case times and block.

4. Coordinates with Clinical Directors and Manager regarding block time. Confers with the Physician's office and makes any necessary changes to the Physician block time as approved by the WCSC Clinical Director.

5. Provides additional clerical support to other areas. Assists in answering the phone and making phone calls to patients.

6. Promotes positive communications with physicians, their office staff and coworkers.

Overall

1. Promotes a positive image of Watson Clinic Surgery Center on a daily basis through interaction with patients and their families, clinical staff and visitors.
2. Assists with patients in regards to any payments throughout the PFS Department. When necessary will create payment arrangements with the patient.
3. Stays up to date on current practices for the scheduling, verification and admission departments in order to better assist patient questions and concerns while at the facility.

Requirements

Required Education and Experience : Education: High School graduate or equivalent

Preferred Education and Experience : Experience: Minimum of (3) years of directly related scheduling