SAP SuccessFactors Administrator

MicroSourcing; Parañaque; On-site; PHP 700,000 - 1,000,000; Full time

Benefits offered by this job

Healthcare coverage from day one

Career growth opportunities

Onsite work with shifting schedule

Job summary

MicroSourcing in Parañaque seeks a SAP SuccessFactors Administrator to maintain HRIS data integrity, system performance, and stakeholder support.

The role covers system optimization, user support, and reporting across Employee Central, Recruitment, Onboarding, and Reporting modules, with UAT, SLAs, and training materials.

Onsite work with shifting schedule, plus healthcare coverage from day one and growth opportunities.

Qualifications

• Minimum of 3 years of HRIS or HR systems experience.
• Strong focus on data accuracy and data integrity.
• Excellent written and spoken English communication skills.
• Confidentiality and privacy compliance when handling sensitive employee data.

Responsibilities

• Optimize HRIS systems and implement enhancements; lead User Acceptance Testing (UAT).
• Provide technical support and troubleshoot HRIS processes across modules, coordinating with IT and Applications teams.
• Administer daily HRIS tasks: managing work schedules, cost centers, bank details, and system configurations; handle data imports and password resets.
• Generate comprehensive reports and maintain up-to-date documentation on configurations and troubleshooting.
• Coach stakeholders with Quick Reference Guides (QRGs); ensure SLAs and client expectations are met.
• Adhere to company values, participate in Performance Development Review processes, and uphold workplace health and safety policies.

Skills

SAP SuccessFactors

Employee Central

Recruitment

Onboarding

Reporting

Tools

ServiceNow

Job description

Discover your 100% YOU with MicroSourcing!

Position: SAP SuccessFactors Administrator

Location: Harton Corporate Center, Baclaran Parañaque

Work setup & shift: Onsite | Shifting Schedule

Why join MicroSourcing?

You'll Have

• Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance, and performance bonuses.
• A Collaborative Spirit: Contribute to a positive and engaging work environment by participating in company-sponsored events and activities.
• Work-Life Harmony: Enjoy the balance between work and life that suits you with flexible work arrangements.
• Career Growth: Take advantage of opportunities for continuous learning and career advancement.
• Inclusive Teamwork: Be part of a team that celebrates diversity and fosters an inclusive culture.

Your Role

As a SAP SuccessFactors Administrator, you will be the backbone of our HR systems infrastructure, ensuring seamless data integrity, robust system performance, and exceptional stakeholder support.

Your Day-to-day Tasks Will Involve

• System Optimization & Enhancements: Gather and validate user requirements for system customizations. Identify opportunities for HRIS enhancements and process improvements, supporting system enhancement projects and leading User Acceptance Testing (UAT).
• Technical Support & Troubleshooting: Act as a key point of contact for general HRIS inquiries. Review, troubleshoot, and resolve HRIS processes across all modules, collaborating closely with IT and Applications teams.
• Data & System Administration: Administer daily HRIS tasks including creating work schedules, BSB numbers, cost centers, managing bank account details, and updating system configurations. Handle ServiceNow queries, manage document updates, reset onboarding passwords, and process data imports.
• Reporting & Documentation: Generate comprehensive reports on people's data while maintaining up-to-date, accurate documentation on system configurations and troubleshooting procedures.
• Enablement & Customer Service: Offer coaching and develop Quick Reference Guides (QRGs) to help stakeholders maximize HRIS functionality. Ensure service level agreements (SLAs) are consistently met by effectively managing client expectations.
• General Compliance: Adhere to and role model company values, participate in annual Performance Development Review (PDR) processes, and maintain a strict commitment to workplace health, safety, and corporate policies.

What You Need

Non-negotiables

• Experience: Minimum of 3 years of experience in a similar HRIS or HR systems role.
• Data Integrity: A fierce focus on data accuracy, quality, and data integrity.
• Compliance: Deep knowledge of confidentiality and privacy regulations when handling sensitive employee data.
• Communication: Clear, articulate, and professional verbal and written English communication skills.

Preferred Skills/expertise

• System Expertise: Strong experience with SAP SuccessFactors - particularly in Employee Central, Recruitment, Onboarding, Compensation, and/or Reporting modules is highly beneficial. An SAP SuccessFactors certification is ideal.
• Technical Capability: Proven experience in system process amendments, system configuration, and notification management. Strong troubleshooting and analytical skills.
• Work Style: Ability to work independently, prioritize tasks effectively, and manage multiple projects in a dynamic environment using strong time and project management skills.
• Stakeholder Management: Ability to effectively translate and communicate complex technical concepts to non-technical stakeholders and successfully coach end-users.

About MicroSourcing

With over 9,000 professionals across 13 delivery centers, MicroSourcing is the pioneer and largest offshore provider of managed services in the Philippines.

Our commitment to 100% YOU

MicroSourcing firmly believes that our company's strength lies in our people's diversity and talent. We are proud to foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds. We provide space for everyone, embracing different perspectives and making room for opportunities for each individual to thrive.

At MicroSourcing, equality is not merely a slogan - it's our commitment. Our way of life. Here, we don't just accept your unique, authentic self - we celebrate it, valuing every individual's contribution to our collective success and growth. Join us in celebrating YOU and your 100%!

For more information, visit https://www.microsourcing.com/

Terms & conditions apply