SAP SuccessFactors Administrator

Hammerjack Pty Ltd; Philippines; On-site; PHP 600,000 - 1,000,000; Full time

Benefits offered by this job

Healthcare coverage day one

Dependent coverage

Paid time off with cash conversion

Group life insurance

Performance bonuses

Job summary

MicroSourcing seeks a SAP SuccessFactors Administrator to manage HRIS integrity, optimize modules, and support stakeholders. The role focuses on data quality, system performance, and compliant processes, with on-site work at Harton Corporate Center, Baclaran Parañaque.

The ideal candidate has 3+ years in HRIS, strong English, and experience with SAP SuccessFactors Employee Central and reporting. On-site position with shifting schedules and comprehensive benefits.

Qualifications

• 3+ years in an HRIS or HR systems role.
• Strong focus on data accuracy and confidentiality.
• Clear written and spoken English; able to communicate with stakeholders.

Responsibilities

• Optimize and customize HRIS modules and support UAT.
• Provide technical HRIS support and troubleshoot processes across modules.
• Administer daily HRIS tasks: user access, data imports, and configurations.
• Generate reports and maintain up-to-date documentation.
• Coach stakeholders and ensure SLAs are met; follow compliance and policy.

Skills

HRIS experience

Data integrity

English communication

UAT testing

Education

Bachelor's degree in HR/IT

Tools

SAP SuccessFactors

ServiceNow

Job description

Discover your 100% YOU with MicroSourcing!

Position: SAP SuccessFactors Administrator

Location: Harton Corporate Center, Baclaran Parañaque

Work setup & shift: Onsite | Shifting Schedule

Why join MicroSourcing

You’ll Have

• Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance, and performance bonuses.
• A Collaborative Spirit: Contribute to a positive and engaging work environment by participating in company-sponsored events and activities.
• Work-Life Harmony: Enjoy the balance between work and life that suits you with flexible work arrangements.
• Career Growth: Take advantage of opportunities for continuous learning and career advancement.
• Inclusive Teamwork: Be part of a team that celebrates diversity and fosters an inclusive culture.

Your Role

As a SAP SuccessFactors Administrator, you will be the backbone of our HR systems infrastructure, ensuring seamless data integrity, robust system performance, and exceptional stakeholder support.

Your Day-to-day Tasks Will Involve

• System Optimization & Enhancements: Gather and validate user requirements for system customizations. Identify opportunities for HRIS enhancements and process improvements, supporting system enhancement projects and leading User Acceptance Testing (UAT).
• Technical Support & Troubleshooting: Act as a key point of contact for general HRIS inquiries. Review, troubleshoot, and resolve HRIS processes across all modules, collaborating closely with IT and Applications teams.
• Data & System Administration: Administer daily HRIS tasks including creating work schedules, BSB numbers, cost centers, managing bank account details, and updating system configurations. Handle ServiceNow queries, manage document updates, reset onboarding passwords, and process data imports.
• Reporting & Documentation: Generate comprehensive reports on people's data while maintaining up-to-date, accurate documentation on system configurations and troubleshooting procedures.
• Enablement & Customer Service: Offer coaching and develop Quick Reference Guides (QRGs) to help stakeholders maximize HRIS functionality. Ensure service level agreements (SLAs) are consistently met by effectively managing client expectations.
• General Compliance: Adhere to and role model company values, participate in annual Performance Development Review (PDR) processes, and maintain a strict commitment to workplace health, safety, and corporate policies.

What You Need

Non-negotiables

• Experience: Minimum of 3 years of experience in a similar HRIS or HR systems role.
• Data Integrity: A fierce focus on data accuracy, quality, and data integrity.
• Compliance: Deep knowledge of confidentiality and privacy regulations when handling sensitive employee data.
• Communication: Clear, articulate, and professional verbal and written English communication skills.

Preferred Skills/expertise

• System Expertise: Strong experience with SAP SuccessFactors- particularly in Employee Central, Recruitment, Onboarding, Compensation, and/or Reporting modules is highly beneficial. An SAP SuccessFactors certification is ideal.
• Technical Capability: Proven experience in system process amendments, system configuration, and notification management. Strong troubleshooting and analytical skills.
• Work Style: Ability to work independently, prioritize tasks effectively, and manage multiple projects in a dynamic environment using strong time and project management skills.
• Stakeholder Management: Ability to effectively translate and communicate complex technical concepts to non-technical stakeholders and successfully coach end-users.

About MicroSourcing

With over 9,000 professionals across 13 delivery centers, MicroSourcing is the pioneer and largest offshore provider of managed services in the Philippines.

Our commitment to 100% YOU

MicroSourcing firmly believes that our company's strength lies in our people's diversity and talent. We are proud to foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds. We provide space for everyone, embracing different perspectives and making room for opportunities for each individual to thrive.

At MicroSourcing, equality is not merely a slogan - it's our commitment. Our way of life. Here, we don't just accept your unique, authentic self - we celebrate it, valuing every individual's contribution to our collective success and growth. Join us in celebrating YOU and your 100%!

For more information, visit https://www.microsourcing.com/

Terms & conditions apply