SAP-Driven Collections Specialist

Asticom Technology Inc; Muntinlupa; On-site; PHP 240,000 - 360,000; Full time

Job summary

Asticom Technology Inc. is seeking a detail-oriented Collection Associate to monitor outstanding accounts, follow up on overdue payments, and resolve billing concerns while ensuring compliance with company policies.

You will contact customers via phone and email, negotiate payment terms, maintain accurate records, and coordinate with Sales to address discrepancies. Fresh graduates with relevant OJT are welcome to apply.

Qualifications

• Graduate of BS Business Administration major in Finance, Accounting, or any related course.
• Strong communication, negotiation, and problem-solving skills.
• Detail-oriented, organized, and able to manage multiple accounts efficiently.

Responsibilities

• Contact customers regarding overdue payments through phone, email, and other communication channels.
• Monitor customer accounts and follow up on outstanding balances.
• Negotiate payment terms and settlement arrangements with customers.
• Maintain accurate and updated collection records and customer account information.
• Prepare payment reminders, invoices, and account statements.
• Coordinate with the Sales Team to address billing concerns, discrepancies, and disputes.
• Prepare reports on outstanding accounts and collection activities.
• Assist in resolving billing discrepancies and customer concerns.
• Ensure compliance with company policies and applicable regulations.
• Maintain professional and positive relationships with customers.

Skills

Communication skills

Negotiation

Problem solving

Microsoft Office

Education

BS in Finance/Accounting

Tools

SAP

Pivot Tables

Job description

Asticom Technology Inc. is seeking a detail-oriented Collection Associate to monitor outstanding accounts, follow up on overdue payments, and resolve billing concerns while ensuring compliance with company policies.

You will contact customers via phone and email, negotiate payment terms, maintain accurate records, and coordinate with Sales to address discrepancies. Fresh graduates with relevant OJT are welcome to apply.