SAP BASIS Lead

W3Global; Mexico; Hybrid; PHP 3,172,000 - 5,287,000; Full time

Job summary

W3Global is seeking an experienced SAP Basis administrator to manage and optimize our SAP landscape in a hybrid role based near Santa Fe, Mexico City. You will monitor system health, perform upgrades, and coordinate with Accenture on Basis topics to ensure smooth operations.

The ideal candidate has 8+ years of SAP Basis experience, strong knowledge of HANA/Oracle/SQL Server, and cloud experience (AWS/Azure/GCP), plus fluent English and Spanish. ITIL and vendor coordination experience are a plus.

Qualifications

• Bachelor's or Engineering degree in a related field.
• 8+ years SAP Basis experience in productive environments.
• Experience with HANA, Oracle, or SQL Server.
• Cloud experience: AWS, Azure or GCP.
• Vendor coordination experience.
• ITIL knowledge.
• Advanced English and Spanish.

Responsibilities

• Manage and oversee the Basis operation of the SAP landscape, monitoring system status and upgrades.
• Coordinate and oversee SAP Basis topics with Accenture, review deliverables and ensure standards.
• Operate the Transport Management System, control change flow and production transports, ensure traceability.
• Perform performance tuning and proactive monitoring to prevent incidents.
• Oversee system copies, refreshes, and DR testing alignment with production.
• Coordinate with SAP security, DBAs, networks, and application teams.
• Ensure compliance with controls and audit policies.

Skills

SAP Basis experience

Cloud platforms

ITIL knowledge

Languages (English/Spanish)

Vendor coordination

Education

Bachelor's or Engineering degree (Systems/IT/Telecommunications)

Tools

SAP Basis certifications

S/4HANA experience

Solution Manager knowledge

Disaster recovery

Job description

Exp. Required: 8+ years

Location: Santa Fe, City of Mexico (Hybrid 2-3 days)

Key Responsibilities

• Manage and oversee the Basis operation of the SAP landscape - monitoring system status, platform health, kernel, support packs, patches, and upgrades; acting as the technical control point within Company.
• Coordinate and oversee Accenture on Basis topics - follow up on activities executed by the external team, review technical deliverables, validate change quality, and ensure adherence to agreed standards and windows.
• Operate and oversee the Transport Management System (TMS) - control the flow of changes across environments, authorize transports into production, and ensure traceability.
• Performance tuning and proactive monitoring - identify bottlenecks, review system parameters, anticipate incidents, and escalation when needed.
• Oversee system copies, refreshes, and continuity scenarios - keep QA and development aligned with production; participate in DR testing.
• Coordinate with cross-functional teams - SAP security, DBAs, networks, and application teams.
• Ensure compliance with controls and documentation - maintain traceability and align with audit policies.

Mandatory (must-have)

• Bachelor's or Engineering degree (Systems, IT, Telecommunications or related).
• 8+ years SAP Basis experience in productive environments.
• Experience with HANA, Oracle, or SQL Server.
• Cloud experience: AWS, Azure or GCP.
• Vendor coordination experience.
• ITIL knowledge.
• Advanced English and Spanish.

Desirable (nice-to-have)

• SAP Basis certifications
• S/4HANA and HANA DB experience
• Solution Manager knowledge
• Disaster recovery and cloud migrations
• high-volume industries
• Experience with Accenture or SAP integrators