A dynamic tech company in Pampanga is seeking a dedicated SAP System Support specialist to monitor system performance and manage user activities. Candidates should have a Bachelor's degree in Computer Science or a related field, with a basic understanding of SAP architecture. Familiarity with Windows and Linux operating systems is crucial. The position requires willingness to work on graveyard shifts for US accounts. Benefits include quarterly gifts and government-mandated leave policies.
Qualifications
Bachelor's degree in a relevant field or equivalent experience.
Basic understanding of SAP architecture and components.
Familiarity with operating systems and databases is necessary.
Willingness to work on graveyard shift for US accounts.
Responsibilities
Monitor SAP System performance and health with standard tools.
Perform routine checks and support user management activities.
Assist with patches, updates, and configuration changes.
Provide first-level support for SAP incidents.
Document procedures and collaborate with teams on issues.
Ensure compliance with IT security standards.
Skills
SAP system monitoring
User management
Incident support
IT security compliance
Education
Bachelor's degree in Computer Science or related field
Tools
SAP ERP
Windows
Linux/Unix
Oracle
Job description
Job Description
Employee Recognition and Rewards
Quarterly Gifts
Government Mandated Benefits
Parental Leave
Solo Parent Leave
Special Leave for Women
Vacation Leave
Key Responsibilities:
Monitor SAP System performance, availability, and health using standard tools.
Perform routine system checks, daily monitoring, and log analysis. Support user management activities (creating, modifying, and deleting SAP user accounts).
Assist in applying patches, updates, and basic configuration changes under supervision.
Provide first-level support for SAP-related incidents and escalate complex issues to senior consultants.
Document procedures, incidents, and resolutions for knowledge base development.
Collaborate with functional and technical teams to resolve minor system issues.
Ensure compliance with IT security and operational standards.
Qualifications and Experience:
Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience)
Basic understanding of SAP architecture and components (ERP, NetWeaver, HANA, etc.)
Familiarity with operating systems (Windows, Linux/Unix) and databases (Oracle, AL, HANA).
Willing to work on the graveyard shift for US accounts.