SAP ABAP Technical Consultant

Stefanini North America and APAC; Mexico; On-site; PHP 7,389,162 - 11,083,743; Full time

Job summary

Stefanini North America and APAC is seeking a seasoned ABAP Technical Consultant to join our SAP ECC support team as an Individual Contributor. This hands-on role focuses on system stability, issue resolution, and continuous improvement across a complex SAP landscape.

The ideal candidate will manage SAP ABAP development, IDoc interfaces, and database interactions (Oracle/SQL Server) while collaborating with Basis and infrastructure teams.

Qualifications

• 8–10 years of SAP ABAP experience in ECC support environments.
• Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field.
• SAP ABAP certification is a plus but not mandatory.

Responsibilities

• Serve as the primary technical resource for SAP ECC issues, ensuring timely diagnosis and resolution of incidents, defects, and service requests.
• Develop, enhance, and maintain ABAP objects across the full RICEF spectrum.
• Debug ABAP programs using SAP Debugger and perform RCA to implement permanent fixes.
• Handle end-to-end IDoc troubleshooting and manage partner profiles and interface configurations.
• Coordinate with Basis and infrastructure teams during environment changes, patches, and upgrades.
• Participate in on-call rotations and maintain technical documentation.

Skills

ABAP programming

SAP ECC support

IDoc troubleshooting

SAP Debugger

SQL Server

Oracle DB

Linux/Unix

runtimes and performance tuning

ITSM tools (ServiceNow/Remedy)

communication with stakeholders

Education

Bachelor's degree in CS/IT/Engineering

Tools

ABAP Workbench

WE02/WE05/BD87

SAP GUI

Oracle

SQL Server

Job description

We are looking for a seasoned ABAP Technical Consultant to join our SAP ECC support team as an Individual Contributor. This is a hands‑on technical role focused on system stability, issue resolution, and continuous improvement across a complex SAP landscape. The ideal candidate thrives in a fast‑paced support environment, takes full ownership of technical problems, and delivers solutions independently with minimal supervision.

Key Responsibilities

• Serve as the primary technical resource for SAP ECC system issues, ensuring timely diagnosis and resolution of incidents, defects, and service requests
• Investigate and resolve production issues related to ABAP programs, batch jobs, interfaces, and system performance
• Perform root cause analysis (RCA) and implement permanent fixes to prevent recurrence
• Monitor and maintain system health, proactively identifying risks before they escalate into outages
• Support system migrations and environment transitions, including:
• Linux to Unix platform changes
• Oracle to SQL Server database migrations
• Collaborate with Basis and infrastructure teams during environment changes, patches, and upgrades

ABAP Development & Maintenance

• Develop, enhance, and maintain ABAP objects across the full RICEF spectrum:
• Write clean, efficient, and well‑documented ABAP code following best practices and coding standards
• Perform code reviews and ensure compliance with SAP development guidelines
• Debug complex ABAP programs using SAP Debugger, including breakpoints, watchpoints, and runtime analysis

IDoc Management & Interface Support

• Handle end‑to‑end IDoc troubleshooting – inbound and outbound processing
• Diagnose and resolve IDoc errors in WE02, WE05, BD87, and related transactions
• Manage partner profiles, message types, process codes, and port configurations
• Support EDI/ALE interface issues and coordinate with middleware/integration teams where applicable
• Develop and maintain custom IDoc extensions and processing function modules

Database & Platform Support

• Work across Oracle and SQL Server database environments to support ABAP programs with native SQL, Open SQL, and database‑specific tuning
• Assist in identifying and resolving database‑level performance issues impacting ABAP programs
• Collaborate with DBAs on query optimization, table buffering, and index analysis
• Coordinate with infrastructure teams on Linux and Unix environments for job scheduling, file transfers, and system‑level troubleshooting
• Understand shell scripting basics to support file‑based interface debugging
• Assist in resolving OS‑level issues that impact SAP batch jobs and background processing

Support Operations

• Manage and prioritize tickets through the ITSM/ticketing system (ServiceNow, Remedy, or equivalent)
• Adhere to SLA commitments for incident, problem, and change management
• Participate in on‑call rotations and provide support during critical business periods
• Create and maintain technical documentation, including functional specs, technical specs, and runbooks
• Communicate clearly and proactively with business stakeholders and functional teams on issue status and resolution timelines

Experience

• Minimum 8-10 years of SAP ABAP experience in ECC support environments
• Certifications: SAP ABAP certification is a plus but not mandatory
• Education: Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field.