SAM Pro / SaaS License Management Specialist

Phizenix Inc.; Contract; On-site; PHP 600,000 - 1,200,000; Part time

Job summary

Phizenix Inc. seeks a SAM Pro / SaaS License Management Specialist with strong ServiceNow experience to support software asset management, license optimization, integrations, and platform development.

Normalize 18K+ software models, manage entitlements, and drive cost savings through license reclamation and governance improvements. The role emphasizes ServiceNow SAM Pro deployment, SaaS tracking, and building data feeds and dashboards to feed the portfolio platform.

Qualifications

• Experience with ServiceNow SAM Pro and SaaS license management.
• Experience with software model normalization and license reclamation.
• Platform development and integrations on ServiceNow.
• Strong knowledge of IntegrationHub, REST/Table API, and Flow Designer.
• Experience building integrations and scheduled data feeds.
• CIS-SAM certification preferred.
• CSA certification preferred.

Responsibilities

• Normalize and rationalize 18K+ software models.
• Manage software entitlements, identify unused licenses, and drive license reclamation and cost savings.
• Configure ServiceNow SaaS License Management and determine which SaaS applications should be tracked.
• Build web gateway, SSO, and expense-data integrations to feed usage data into SaaS License Management.
• Develop scheduled data feeds to the portfolio platform, replacing manual REST-based data pulls.
• Implement application attributes such as criticality, purpose, and data classification.
• Configure owner attestation and promotion workflows.
• Build and maintain CMDB Health dashboards and reporting.
• Partner with stakeholders to improve software governance, data quality, and license optimization.

Skills

ServiceNow SAM Pro / Software Asset Mg

SaaS License Management

Software model normalization

License reclamation

SaaS application tracking

ServiceNow integration

IntegrationHub

REST API

Flow Designer

Data feeds integration

CIS-SAM

CSA certification

Tools

ServiceNow

IntegrationHub

Flow Designer

REST API

Table API

Job description

We are looking for a SAM Pro / SaaS License Management Specialist with strong ServiceNow experience to support software asset management, SaaS license optimization, integrations, and platform development.

Key Responsibilities

• Normalize and rationalize 18K+ software models, distinguishing applications from IT components.
• Manage software entitlements, identify unused licenses, and drive license reclamation and cost savings.
• Configure ServiceNow SaaS License Management and determine which SaaS applications should be tracked.
• Build web gateway, SSO, and expense-data integrations to feed usage data into SaaS License Management.
• Develop scheduled data feeds to the portfolio platform, replacing manual REST-based data pulls.
• Implement application attributes such as criticality, purpose, and data classification.
• Configure owner attestation and promotion workflows.
• Build and maintain CMDB Health dashboards and reporting.
• Partner with stakeholders to improve software governance, data quality, and license optimization.

Required Skills

• Hands-on experience with ServiceNow SAM Pro / Software Asset Management and SaaS License Management.
• Experience with software model normalization, entitlements, license reclamation, and SaaS application tracking.
• ServiceNow platform development and integration experience.
• Strong knowledge of IntegrationHub, REST/Table API, and Flow Designer.
• Experience building integrations and scheduled data feeds.
• CIS-SAM certification preferred/strongly desired.
• CSA (Certified System Administrator) certification preferred.