SALOMON - Store Manager

Anta Sports (Philippines) Inc.; Santa Rosa; Vor Ort; PHP 600.000 - 800.000; Vollzeit

Zusammenfassung

Anta Sports (Philippines) Inc. in Laguna, Philippines is seeking a Store Manager in Laguna to oversee daily operations of the Santa Rosa store.

You will lead a sales team, deliver outstanding customer service, and implement strategies to attract customers and improve profitability. Responsibilities include staff coaching, scheduling, budgeting, inventory control, visual merchandising, and analyzing sales KPIs to guide business decisions.

Qualifikationen

• Bachelor's degree in Business Administration or a related field.
• Minimum 3 years in a managerial role, preferably in fashion retail.
• Experience in fashion retail is required.
• Retail management qualifications are preferred.
• Strong leadership and customer service skills.

Aufgaben

• Deliver outstanding customer service and engagement.
• Lead and develop the sales team to meet targets.
• Drive sales and growth through store strategies.
• Resolve customer issues professionally to maintain a positive shopping experience.
• Ensure compliance with standards, visual merchandising, and brand guidelines.
• Monitor sales performance using key KPIs to guide decisions.
• Oversee day-to-day store operations, scheduling, budgeting, and records.
• Merchandise analysis and address inventory challenges.
• Inventory control including stock security and replenishment accuracy.

Kenntnisse

Customer service

Team leadership

Sales strategy

Customer issue resolution

Compliance

Sales analytics

Operations management

Merchandise analysis

Inventory control

Ausbildung

Bachelor's degree in Business Administration or related field

Fashion retail management experience

Jobbeschreibung

Store Manager – Responsibilities & Requirements

Key Responsibilities:

• Deliver Outstanding Customer Service:
  Ensure high levels of customer satisfaction through exceptional service and engagement.

• Lead and Develop Sales Team:
  Motivate, train, and support staff to meet and exceed sales targets.

• Drive Sales and Growth:
  Implement strategies to attract new customers, increase foot traffic, and improve profitability.

• Resolve Customer Issues:
  Handle complaints and concerns professionally and promptly to maintain a positive shopping experience.

• Ensure Compliance with Standards:
  Maintain operational efficiency and ensure adherence to visual merchandising and brand guidelines.

• Monitor Sales Performance:
  Prepare and analyze detailed sales reports using key retail KPIs to guide business decisions.

• Administrative Oversight:
  Manage day-to-day store operations, including scheduling, budgeting, and financial record updates.

• Merchandise Analysis:
  Track best-selling products, evaluate sell-through rates, and address merchandise-related challenges.

• Inventory Control:
  Supervise inventory handling, including stock security, loss prevention, and replenishment accuracy.

Requirements:

• Education:
  Bachelor's degree in Business Administration or a related field (preferred).

• Qualification Details:
  Retail Management qualifications are specifically preferred for related field requirements.

• Experience:
  Minimum of 3 years in a managerial role, ideally within the fashion retail industry.

• Industry Experience:
  Fashion retail experience is specifically required for this position.

• Leadership & Customer Service Skills:
  Strong leadership capabilities and proven experience managing customer relationships.

• Business Acumen:
  Solid understanding of retail operations and business management principles.

• Communication Skills:
  Excellent interpersonal and communication abilities, both verbal and written.