Salesforce Platform Engineer & AI Ops

Acquire.AI

Pasig

On-site

PHP 500,000 - 700,000

Full time

14 days+

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Benefits offered by this job

Work-from-Home environments

Job summary

Acquire.AI in the Philippines seeks an experienced Salesforce professional to lead administration, governance, and platform operations for enterprise SaaS deployments. You will collaborate with AI COE, Customer Success, Product, Security, and TechOps to support AI use cases and release readiness, ensuring secure, scalable, and compliant Salesforce operations.

Join a global outsourcer with a strong focus on innovation, governance, and customer success, offering career growth and a comprehensive

Qualifications

3+ years of Salesforce administration experience.
Salesforce Administrator Certification.
Experience managing Salesforce security models, profiles, permission sets, sharing rules, and user lifecycle processes.
Experience supporting enterprise Salesforce deployments and release management activities.
Familiarity with Salesforce Flows, declarative automation, and change sets or equivalent deployment processes.
Strong documentation, governance, troubleshooting, and operational support skills.

Responsibilities

Maintain audit trails, control documentation, and platform administration records.
Participate in risk assessments, access reviews, and configuration control reviews.
Monitor platform usage, license consumption, configuration health, and adoption metrics.
Troubleshoot administrative, access, permission, and configuration issues.
Coordinate with Platform Engineers on technical escalations and integration-related issues.
Maintain operational runbooks, knowledge articles, and administrative support documentation.