Salesforce AI Design Engineer

Cloudstaff Philippines Inc.; Metro Manila; On-site; PHP 600,000 - 1,000,000; Full time

Benefits offered by this job

Health and life insurance

Leave credits & flexible leave

Company PC/Laptop provided

Career advancement opportunities

Weekly office perks

Job summary

Cloudstaff Philippines Inc. is seeking a Salesforce AI Engineer to design and implement AI-enabled CRM solutions in the Philippines.

You will leverage Agentforce, Einstein AI, and Salesforce Flow to automate processes and enhance customer engagement across sales, service, and operations. The role requires hands-on expertise, strong analytical skills, and the ability to translate complex requirements into scalable Salesforce architectures.

Qualifications

• 3–7 years Salesforce CRM experience across Admin, Consulting, or Development.
• Hands‑on expertise with Salesforce Flow and automation tools.
• Strong knowledge of Salesforce Agentforce and Einstein AI capabilities.
• Experience designing CRM workflows and business process automation.
• Ability to translate requirements into scalable Salesforce solutions.
• Strong analytical, problem‑solving, and systems‑thinking skills.
• Salesforce certifications preferred: Admin, Advanced Admin, Platform App Builder.

Responsibilities

• Design AI solutions using Agentforce, Einstein AI, and Salesforce Flow.
• Build intelligent agents supporting sales, service, and customer engagement.
• Drive lead scoring, forecasting, and next-best-action recommendations.
• Automate case resolution and customer support workflows at scale.
• Translate business requirements into scalable Salesforce AI solutions.
• Collaborate with Sales, RevOps, Marketing, and Operations stakeholders.
• Optimize AI performance, governance, and automation effectiveness.

Skills

Salesforce CRM experience

Salesforce Flow

Agentforce & Einstein AI

CRM workflows design

Requirements translation

Analytical & problem solving

Tools

Salesforce Data Cloud

MuleSoft

Job description

Cloudstaff Philippines Inc. is seeking a Salesforce AI Engineer to design and implement AI-enabled CRM solutions in the Philippines.

You will leverage Agentforce, Einstein AI, and Salesforce Flow to automate processes and enhance customer engagement across sales, service, and operations. The role requires hands-on expertise, strong analytical skills, and the ability to translate complex requirements into scalable Salesforce architectures.