Salesforce Engineer

PRIME Phils; Quezon City; On-site; PHP 334,800 - 558,000; Full time

Benefits offered by this job

Commission

Performance Bonus

Incentives

HMO

Company Car

Job summary

PRIME Phils is looking for a Salesforce Administrator in Quezon City. This role involves configuring and maintaining the CRM platform, ensuring optimal system performance, and providing user support. Responsibilities include managing user access, developing dashboards, and resolving technical issues. The ideal candidate has a bachelor's degree in IT or Business, along with 2-3 years of Salesforce administration experience. Benefits include commission, bonuses, HMO for health, and a company car.

Qualifications

• 2-3 years of experience in Salesforce administration, configuration, and support.
• Hands-on experience with Salesforce.
• Strong knowledge of data management, reporting, and system configuration.

Responsibilities

• Configure and customize the Salesforce system including fields, layouts, and automation.
• Develop and maintain dashboards and reports aligning with business needs.
• Manage user roles, profiles, permissions, and access controls.

Skills

Salesforce administration

Data management

Troubleshooting

Problem-solving

Communication

Education

Bachelor's degree in Information Technology, Business Administration, or related field

Tools

Salesforce

Job description

On-site - Quezon City 3-5 Yrs Exp Bachelor Full-time

Job Description

The Salesforce Administrator is responsible for the configuration, maintenance, and continuous improvement of the company’s CRM platform. This role ensures optimal system performance, resolves technical issues, and maintains high data quality to support business operations, reporting, and customer relationship management.

Key Responsibilities

• Configure and customize the salesforce system, including fields, page layouts, workflows, validation rules, and automation processes
• Manage user roles, profiles, permissions, and access controls
• Develop and maintain dashboards and reports aligned with business requirements
• Implement system enhancements and new features based on operational needs
• Serve as the primary point of contact for Salesforce related issues and user concerns
• Diagnose and resolve system errors, bugs, and performance issues in a timely manner
• Coordinate with IT teams or external vendors for complex technical problems
• Provide user training, guidance, and documentation to improve system adoption
• Ensure accuracy, consistency, and completeness of CRM data
• Perform regular data audits, cleansing, and deduplication
• Manage data imports, exports, and migration activities
• Establish and enforce data governance standards and best practices
• Maintain data security and ensure compliance with company policies and regulations
• Monitor system usage and performance to identify areas for improvement
• Recommend process enhancements and automation opportunities
• Support integration of CRM with other business systems
• Stay updated on CRM platform updates and industry best practices

Qualifications

• Bachelor’s degree in Information Technology, Business Administration, or related field
• With at least 2-3 years of experience in Salesforce administration, configuration, and support
• Hands‑on experience with Salesforce.
• Strong knowledge of data management, reporting, and system configuration
• Excellent troubleshooting and problem‑solving skills
• Strong attention to detail and organizational skills
• Effective communication and user support capabilities

Employee Recognition and Rewards

Commission, Performance Bonus, Incentives

Insurance Health & Wellness

HMO

Others

Company Car