Salesforce Developer & Business Systems Analyst – Hybrid

Dempsey Resource And Management Incorporation; Taguig; Hybrid; PHP 502.000 - 781.000; Vollzeit

Zusammenfassung

Dempsey Resource And Management Incorporation is seeking a Business Systems Analyst Certified Salesforce (SAP) Developer for a hybrid role based in BGC Taguig. You will support, administer, and enhance enterprise ERP and finance systems, acting as a liaison between business stakeholders and IT to ensure systems align with needs.

The role emphasizes Salesforce with ERP/CRM integration, ITIL-aligned incident/change management, and data integrity.

Qualifikationen

• Certified Salesforce (SAP) Developer.
• Experience with Apex coding.
• Familiar with ITIL processes (incident, problem, change).
• Proven experience as a Business Systems Analyst or Systems Administrator.
• Strong ERP experience, especially in finance (GL, AP, AR).
• CRM exposure and data integration experience.

Aufgaben

• Provide day-to-day administration, support, and maintenance of ERP and finance systems.
• Salesforce-focused responsibilities with additional systems (Optimizely, Umbraco, One plan).
• Act as the first point of contact for system issues, managing incidents per ITIL.
• Collaborate with Finance to gather requirements and translate them into system solutions.
• Configure, test, deploy changes and integrations.
• Support month-end and year-end finance processes from a systems perspective.
• Maintain system documentation and project artifacts.
• Participate in upgrades, patches, and implementation projects.
• Assist with data flows between ERP, CRM and other systems.
• Ensure data integrity, security, and compliance across systems.
• Identify opportunities for automation and optimization.
• Support user training and adoption of new functionality.
• Collaborate with vendors when required.

Kenntnisse

Apex programming

ITIL knowledge

Stakeholder communication

Analytical thinking

Tools

Salesforce

ERP systems

CRM platforms

Jobbeschreibung

Dempsey Resource And Management Incorporation is seeking a Business Systems Analyst Certified Salesforce (SAP) Developer for a hybrid role based in BGC Taguig. You will support, administer, and enhance enterprise ERP and finance systems, acting as a liaison between business stakeholders and IT to ensure systems align with needs.

The role emphasizes Salesforce with ERP/CRM integration, ITIL-aligned incident/change management, and data integrity.