Certified Salesforce (SAP) Developer ( Business Systems Analyst) (HYBRID)

Dempsey Resource Management Inc.; Taguig; Hybride; PHP 900 000 - 1 200 000; Plein temps

Résumé du poste

Dempsey Resource Management Inc. in Taguig, hybrid setup, seeks a Certified Salesforce (SAP) Developer and Business Systems Analyst to support, administer, and enhance ERP and finance platforms, aligning systems with business needs.

You will act as a liaison between business stakeholders and IT, manage incidents and changes per ITIL, deliver system improvements, and ensure data integrity through documentation and robust workflows.

Qualifications

• Knows how to code in APEX
• Comfortable with system administration, configuration changes, updates, application environment refresh etc.
• Proven experience as a Business Systems Analyst or Systems Administrator.
• Strong hands-on experience with ERP.
• Experience supporting finance systems and processes (GL, AP, AR, reporting).
• Exposure to CRM platforms.
• Understanding and practical application of ITIL processes (incident, problem, change management).
• Strong analytical and problem-solving skills.
• Excellent stakeholder engagement and communication skills.
• Ability to manage competing priorities and meet deadlines.
• High attention to detail and commitment to data accuracy.
• Experience in system integrations and data workflows desirable.
• Continuous improvement mindset and willingness to learn.
• Reliable and effective support of Business systems.
• Timely resolution of incidents and service requests in line with SLAs.
• Successful delivery of system enhancements and improvements.
• Creation and maintenance of documentation and project artifacts.
• Strong stakeholder satisfaction and engagement.
• Improved system usability, efficiency, and data integrity.
• Effective adherence to ITIL processes and governance standards.

Responsabilités

• Support, administer, and enhance enterprise business systems across ERP and finance platforms.
• Act as liaison between business stakeholders and IT to align systems with needs.
• Manage incidents and changes following ITIL processes and SLAs.
• Deliver system enhancements and improvements with reliable data workflows.
• Create and maintain documentation and project artifacts.
• Ensure system usability, efficiency, and data integrity.

Connaissances

Apex coding

ERP experience

CRM platforms

ITIL processes

Stakeholder engagement

Data integrity

System integrations

Analytical reasoning

Documentation

Change management

Outils

Salesforce

SAP

Description du poste

Business Systems Analyst Certified Salesforce (SAP) Developer - HYBRID SET UP/ BGC TAGUIG ( AUSTRALIAN COMPANY)

ABOUT THE ROLE

This position is responsible for supporting, administering, and enhancing enterprise business systems across the organization, with a primary focus on ERP and finance-related platforms. The role acts as a key liaison between business stakeholders and IT, ensuring systems are optimized, maintained, and aligned to business needs. The Business Systems Analyst will contribute to system improvements, manage incidents and changes in line with ITIL processes, and support ongoing transformation initiatives involving ERP and CRM platforms.

Certified Salesforce (SAP) Developer

• Knows how to code in APEX

• Comfortable with system administration, configuration changes, updates, application environment refresh etc.

• Proven experience as a Business Systems Analyst or Systems Administrator.

• Strong hands-on experience with ERP.

• Experience supporting finance systems and processes (GL, AP, AR, reporting).

• Exposure to CRM platforms.

• Understanding and practical application of ITIL processes (incident, problem, change management).

• Strong analytical and problem-solving skills.

• Excellent stakeholder engagement and communication skills.

• Ability to manage competing priorities and meet deadlines.

• High attention to detail and commitment to data accuracy.

• Experience in system integrations and data workflows desirable.

• Continuous improvement mindset and willingness to learn.

• Reliable and effective support of Business systems.

• Timely resolution of incidents and service requests in line with SLAs.

• Successful delivery of system enhancements and improvements.

• Creation and maintenance of documentation and project artifacts.

• Strong stakeholder satisfaction and engagement.

• Improved system usability, efficiency, and data integrity.

• Effective adherence to ITIL processes and governance standards.