Salesforce Associate Director - Hybrid CRM Leader (Makati)

TASQ Staffing Solutions; Makati; Hybrid; PHP 4,200,000 - 7,000,000; Full time

Job summary

TASQ Staffing Solutions in Makati seeks an experienced Salesforce Associate Director to lead multiple Salesforce CRM engagements. You will guide end-to-end delivery, mentor teams, and collaborate with global stakeholders to align strategy with business goals.

The role requires extensive Salesforce product knowledge, strong leadership, and a track record in professional services; hybrid onsite work in Makati is offered.

Qualifications

• MBA from a reputed college preferred.
• 10+ years in a similar role, preferably in professional services.
• 14+ years in business operations with Big 4/shared services.
• Deep knowledge of Salesforce products and services.
• Experience leading offshore-onshore teams and global stakeholders.

Responsibilities

• Manage multiple Salesforce projects end-to-end across teams and clients.
• Lead, coach, and develop team members for peak performance.
• Define systems strategy, requirements, design, and testing of solutions.
• Coordinate with onshore stakeholders; communicate status and escalations.
• Ensure quality delivery and contribute to practice development initiatives.

Skills

CRM delivery

Team leadership

Stakeholder management

Communication skills

Business operations

Education

MBA

Tools

Salesforce CRM

Salesforce OmniStudio

Salesforce Service Cloud

Salesforce Experience Cloud

Force.com

Job description

TASQ Staffing Solutions in Makati seeks an experienced Salesforce Associate Director to lead multiple Salesforce CRM engagements. You will guide end-to-end delivery, mentor teams, and collaborate with global stakeholders to align strategy with business goals.

The role requires extensive Salesforce product knowledge, strong leadership, and a track record in professional services; hybrid onsite work in Makati is offered.