Salesforce Administrator- Urgent Hiring

Identiti International, Inc.; Cebu City; On-site; PHP 558,000 - 893,000; Full time

Benefits offered by this job

Competitive salary package

HMO coverage for you and family

Growth opportunities

Job summary

Identiti International is seeking a skilled Salesforce Administrator to support our global operations from the Cebu office. This full-time role requires night-shift alignment with US business hours and hands-on administration of Salesforce, including user onboarding, security, and workflow management.

Ideal candidates have 2–3 years of Salesforce experience and a Salesforce Administrator Certification. This onsite position offers competitive pay and growth opportunities within an international

Qualifications

• 2–3 years of hands-on Salesforce administration experience.
• Certified Salesforce Administrator with formal training.

Responsibilities

• Manage day-to-day Salesforce operations, user onboarding/offboarding, roles, security, profiles, and permission sets.
• Provide technical support and troubleshooting; handle end-user requests and resolve software queries.
• Route access requests to cross-functional teams and manage support queues during night shifts.
• Work autonomously during US business hours and escalate complex issues as needed.

Skills

Salesforce admin

Communication skills

Time management

Problem solving

Education

Salesforce Administrator Certification

Tools

Salesforce.com

Job description

We're Hiring: Salesforce Admin

Setup/ Work Location: Full Onsite | Cebu Office

Schedule: Night Shift (US Business Hours)

Employment Status: Full-Time, Probationary to Regular Employment

No. of Hiring: 1

Availability: Can start immediately

We are looking for a skilled, proactive and experienced Salesforce Administrator who thrives in a fast-paced environment, excels during US night-shift hours, and is ready to collaborate onsite in our Cebu office to support our growing global operations.

What You'll Do

• System Administration: Manage day-to-day Salesforce operations, user onboarding/offboarding workflows, user roles, security, profiles, and permission sets.

• Technical Support & Troubleshooting: Handle user support requests, troubleshoot platform issues, and conduct support calls directly with end-users to resolve software queries.

• Access Request Management: Efficiently route specialized platform and access requests to cross-functional technical teams.

• Operational Autonomy: Independently manage night-shift support queues, organize priorities, and exercise sound judgment when escalating complex issues.

What We're Looking For

• Experience: 2–3 years of hands-on experience in Salesforce administration.

• Certification: Certified Salesforce Administrator (completed extensive formal training).

• Technical Skills:

  • Proven experience in troubleshooting Salesforce software issues.

  • Hands-on familiarity with user access management and platform workflows.

  • Strong phone and communication skills for end-user technical support.

• Soft Skills & Work Ethic: Ability to work autonomously during US business hours with minimal supervision, strong time-management skills, and effective problem-solving abilities.

• Commitment: Fully willing to work 100% onsite in our Cebu City office during night shift hours.

• Availability: Ready to start immediately.

What We Offer

• Competitive salary package and benefits commensurate with your experience.

• Comprehensive health and wellness benefits (HMO coverage for you and your family).

• Opportunities for professional growth within an international framework.

Virtual Interview Process

• HR Screening

• Technical & Hiring Team Interviews (1–2 Rounds)

About Identiti International

Identiti is a global leader in brand implementation, specializing in custom signage, branded environments, and facility solutions. Founded in 1991 and headquartered in Hoffman Estates, Illinois, USA, Identiti has earned the trust of nationally and globally recognized brands through its commitment to quality, innovation, and exceptional customer service.

Identiti International Inc. is the Philippines-based shared services organization supporting Identiti's global operations. With offices in Makati and Cebu, our teams work closely with colleagues, clients, vendors, and field technicians across different regions, helping deliver seamless service and operational excellence worldwide.

At Identiti, our people are our greatest strength. We foster a collaborative, inclusive, and high-performing culture where teamwork, accountability, innovation, and continuous learning are valued. Recognized as a Best Place to Work in the US, we are committed to creating an environment where every employee is empowered to grow, make an impact, and build a rewarding career.

Learn more about us by visiting https://www.identiti.net.