Salesforce Administrator: Streamline Workflows & Support

Workplace; Pasay; On-site; PHP 420,000 - 660,000; Full time

Job summary

Intelligent Workplace Solutions seeks an experienced Salesforce Administrator to support and enhance our Salesforce platform from Manila. You will handle day-to-day user support, data quality, and continuous improvements across the system.

You’ll work with Flows, reports and dashboards, and integrated applications (Conga). Collaboration with the Salesforce Technical Consultant will help deliver scalable, maintainable solutions and clear documentation.

Qualifications

• Experience administering Salesforce in a business environment.
• Good knowledge of Flow Builder
• Validation Rules
• Formula Fields
• Reports & Dashboards
• Permission Sets
• Security and Sharing
• Experience supporting Conga.
• Experience with deployment tools such as Gearset or Change Sets.

Responsibilities

• Provide day-to-day Salesforce user support and resolve system issues.
• Investigate and troubleshoot user queries and platform defects.
• Manage users, permissions, profiles and permission sets.
• Configure reports, dashboards, page layouts and list views.
• Perform data imports, exports and data quality activities.
• Support testing, deployments and release activities.
• Build and maintain Salesforce Flows using established design standards and best practices.
• Review existing automations and identify opportunities to simplify or improve business processes.
• Assist with delivering new Salesforce functionality and enhancements.
• Produce clear documentation for new solutions and system changes.
• Work with stakeholders to understand business requirements and recommend appropriate Salesforce solutions.
• Provide administration and support for integrated business applications including: Conga and other Salesforce-integrated applications.
• Investigate issues, work with vendors where required and help ensure integrations continue to operate effectively.

Skills

Salesforce administration

Flow Builder

Reports & Dashboards

Security and Sharing

Stakeholder management

Analytical thinking

Communication

Problem solving

Tools

Conga

Gearset

Change Sets

Job description

Intelligent Workplace Solutions seeks an experienced Salesforce Administrator to support and enhance our Salesforce platform from Manila. You will handle day-to-day user support, data quality, and continuous improvements across the system.

You’ll work with Flows, reports and dashboards, and integrated applications (Conga). Collaboration with the Salesforce Technical Consultant will help deliver scalable, maintainable solutions and clear documentation.