Salesforce Administrator — Data, Automation & Support

MA Financial Group; Philippines; On-site; PHP 420,000 - 660,000; Full time

Job summary

MA Financial Group is seeking a Salesforce Administrator to support and maintain our Salesforce platform, ensuring it meets business needs. You will work with business, technology, and data teams on daily administration, user support, configuration changes, and platform enhancements.

The role focuses on Salesforce administration, configuration, user support, data management, security, and release management, delivering scalable Salesforce solutions and continuous improvement.

Qualifications

• Tertiary qualification in Information Technology, Business Analysis, or equivalent experience.
• Salesforce Administrator certification (or higher) and proven experience supporting Salesforce in a mature or enterprise-level environment.

Responsibilities

• System Administration: Manage user access, security settings, profiles, and permissions. Monitor system performance, ensure platform stability, and manage sandbox environments and release cycles.
• Configuration & Automation: Configure Salesforce objects, fields, page layouts, workflows, approval processes, dashboards, and reports. Leverage Salesforce Flows, DevOps tools, and automation to streamline business processes and improve efficiency.
• User Support & Enablement: Provide timely support to users across business functions. Deliver training and documentation to improve user capability and drive platform adoption.
• Data Management & Compliance: Maintain data integrity and accuracy across Salesforce systems. Ensure compliance with internal policies and regulatory requirements. Develop and manage actionable reports and dashboards for key business insights.
• Collaboration & Continuous Improvement: Partner with internal stakeholders, including business and data teams, to identify enhancement opportunities. Collaborate with external vendors to deliver scalable, high-quality Salesforce solutions. Act as a trusted advisor for best practices and innovation.

Skills

Salesforce configuration

Automation (Flows)

User support

Data management

CRM knowledge

Communication

Education

Tertiary qualification in Information Technology or Business Analysis

Tools

Salesforce Admin certification

Snowflake integration

DevOps tools

Job description

MA Financial Group is seeking a Salesforce Administrator to support and maintain our Salesforce platform, ensuring it meets business needs. You will work with business, technology, and data teams on daily administration, user support, configuration changes, and platform enhancements.

The role focuses on Salesforce administration, configuration, user support, data management, security, and release management, delivering scalable Salesforce solutions and continuous improvement.