Salesforce Admin Leader (Remote)

First Advantage; Muntinlupa; Remote; PHP 893,000 - 1,339,000; Full time

Job summary

First Advantage in the Philippines is seeking an experienced Salesforce Admin Leader to guide a team of Salesforce Administrators while remaining hands-on in Salesforce administration, support, and solution delivery.

You will work closely with business stakeholders to gather and deliver requirements, drive platform enhancements, and lead ongoing improvements across Sales Cloud, Service Cloud, Experience Cloud, and Marketing Cloud.

Qualifications

• 8+ years of Salesforce experience (10+ years preferred).
• Minimum 3 years of people management or team leadership experience.
• Experience managing at least 4-5 team members.
• Strong hands-on experience with Sales Cloud, Service Cloud, Experience Cloud, and Marketing Cloud.
• Exposure to Agentforce is highly preferred.
• Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field.
• Strong communication and stakeholder management skills.

Responsibilities

• Lead and manage a team of Salesforce Administrators.
• Provide technical guidance and support to team members.
• Work closely with business stakeholders to gather and deliver requirements.
• Support and maintain Salesforce platform enhancements and administration activities.
• Ensure best practices, documentation, and process compliance are followed.
• Participate in troubleshooting, configuration, and continuous improvement initiatives.

Skills

Sales Cloud

Service Cloud

Experience Cloud

Marketing Cloud

Leadership

Stakeholder mgmt

Communication

Team leadership

Education

Bachelor's degree

Tools

Agentforce

Salesforce Platform

Job description

About the role

An experienced Salesforce Admin Leader role responsible for leading a team of Salesforce Administrators while remaining hands-on in Salesforce administration, support, and solution delivery.

Key responsibilities

• Lead and manage a team of Salesforce Administrators
• Provide technical guidance and support to team members
• Work closely with business stakeholders to gather and deliver requirements
• Support and maintain Salesforce platform enhancements and administration activities
• Ensure best practices, documentation, and process compliance are followed
• Participate in troubleshooting, configuration, and continuous improvement initiatives

About you

• 8+ years of Salesforce experience (10+ years preferred)
• Minimum 3 years of people management or team leadership experience
• Experience managing at least 4-5 team members
• Strong hands-on experience with Sales Cloud, Service Cloud, Experience Cloud, and Marketing Cloud
• Exposure to Agentforce is highly preferred
• Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field
• Strong communication and stakeholder management skills

Requirements

System Configuration Network Management Server Administration Cloud Computing Scripting Backup Solutions Security Protocols Monitoring Tools Virtualization Troubleshooting