Salesforce Administrator | Project-Based | Temp WFH | Makati | Night Shift

Emapta; Metro Manila; Hybrid; PHP 670,000 - 1,116,000; Part time

Benefits offered by this job

Day 1 HMO coverage with dependent

Night differential pay

Temporary WFH arrangement

Makati office location

Fixed weekends off

Emapta Academy courses

Gym access

Lifestyle perks

Referral incentives

Mentorship

Job summary

Emapta Philippines is seeking a Salesforce Administrator to support a US digital advertising innovator specializing in omnichannel marketing. You will strengthen the CRM foundation behind smarter campaign operations and international brand performance while collaborating with global teams.

The role offers night shifts with weekends off, a temporary work-from-home arrangement, and a prime Makati office. Enjoy career development through Emapta Academy and mentorship, plus competitive perks and a

Qualifications

• Minimum of 3 years of hands-on Salesforce Administration experience including system configuration and workflow rules.
• 3–6 years CRM experience, preferably Salesforce, in an operations role.
• 2–3 years QA/test script development or related experience.
• Experience providing pre-launch and post-launch business support including bug triage and initial issue resolution.
• Strong multitasking and cross-functional collaboration skills.
• Experience with CRM data import, export, and deduplication.

Responsibilities

• Review requirements and designs to develop test plans and cases.
• Lead UAT and QA activities in Salesforce sandbox environments.
• Track defects and coordinate with engineering to resolve issues.
• Lead post-release change management and training materials.
• Provide Tier 1 Salesforce support and escalate complex issues to seniors.
• Improve CRM data quality and optimize order management and presales processes.
• Configure and maintain Salesforce dashboards, reports, and list views.

Skills

Salesforce Administration

CRM Systems

QA Testing

UAT

Bug Identification

Data Import/Export

Tools

Salesforce Sandbox

Dashboards/Reports

Job description

Power Smarter Advertising Worldwide Through Salesforce CRM Innovation

Global brands depend on connected technology to turn advertising investments into measurable business success. Make your mark as a Salesforce Administrator supporting a US digital advertising innovator specializing in omnichannel marketing. Strengthen the CRM foundation behind smarter campaign operations and international brand performance while Emapta offers global collaboration, professional development, and valuable career experience alongside top 1% talent worldwide.

Job Overview

• Employment type: Project-based
• Shift: Night Shift | Weekends Off
• Work setup: Temporary Work From Home | Makati

Exciting Perks Await!

• Day 1 HMO coverage with free dependent
• Competitive Salary Package
• Night differential pay to maximize your earnings
• Temporary WFH arrangement
• Prime office location in Makati (Easy access to MRT stations, restaurants, and banks)
• Fixed weekends off
• Fully customized Emapta laptop with peripherals
• Unlimited upskilling through Emapta Academy courses (Want to know more? Visit: https://emapta.com/training-calendar/)
• Free 24/7 access to our office gyms (Ortigas and Makati) with a free physical fitness trainer!
• Exclusive Emapta Lifestyle perks (hotel and restaurant discounts, and more!)
• Unlimited opportunities for employee referral incentives across the organization
• Fun engagement activities for employees
• Mentorship and exposure to global leaders and teams
• Career growth opportunities
• Diverse and supportive work environment

The Qualifications We Seek

Required Qualifications

• Minimum of 3 years of hands-on Salesforce Administration experience, including system configuration, workflow rules, and development-related administration beyond customer support or ticket management.
• 3 to 6 years of experience with customer relationship management (CRM) systems, preferably Salesforce, in an operations role.
• 2 to 3 years of experience in quality assurance (QA), test script development, or both.
• Experience in providing pre-launch and post-launch business support, including bug identification, troubleshooting, and initial issue resolution.
• Strong organizational and multitasking skills, with the ability to manage multiple projects and competing priorities in a fast-paced environment.
• Ability to manage concurrent initiatives and collaborate effectively with cross-functional teams.
• Experience in CRM data import, export, and deduplication.
• Knowledge of troubleshooting system functionality issues and user data entry errors.

Nice-to-Haves

• Previous experience at Accenture.
• Familiarity with Scrum and Sprint methodologies.

Your Daily Tasks

• Review functional requirements and technical designs to develop comprehensive test plans and detailed test cases.
• Lead user acceptance testing (UAT) and quality assurance (QA) activities in Salesforce sandbox environments.
• Track system defects, collaborate with internal engineering teams to resolve issues, and conduct regression tests to verify fixes.
• Lead post-release change management activities and develop training materials to support user adoption.
• Provide Tier 1 Salesforce support, diagnose issues, reproduce bugs, resolve basic requests, and escalat e complex concerns to a Senior Salesforce Administrator when necessary.
• Improve CRM data quality and optimize internal business processes related to order management, presales, and other operational functions.
• Configure, administer, and maintain Salesforce dashboards, reports, and list views.
• Manage Salesforce Communities and Knowledge Management features.
• Create and maintain custom fields, validation rules, workflow rules, and advanced formulas.

About the Client

Our client is a US-based digital advertising technology company that helps global brands and agencies achieve measurable marketing success. They specialize in omnichannel advertising solutions across paid social, programmatic media, connected television, and digital audio. Their proprietary technology combines campaign automation, data analytics, and performance insights to optimize advertising investments and streamline operations. Through strategic partnerships, advanced media solutions, and a data-driven approach, our client empowers businesses to connect with audiences, improve campaign efficiency, and achieve sustainable growth across digital markets worldwide.

Join the Top 1% Talent. A better career. A better life.

Welcome to Emapta Philippines: home to professionals who choose growth, balance, and impact. Recognized as one of HR Asia's Best Companies to Work For in Asia 2026 for the fifth year in a row and winner of Inspiring Workplaces Australasia 2026, Emapta offers more than opportunities -- it provides a career environment where people thrive. Collaborate with global teams, build meaningful expertise, and grow in a culture that prioritizes both performance and well-being.