Verifications Specialist - Hybrid Work Arrangement

Cisive Philippines Inc.; Philippines; On-site; PHP 279,000 - 446,000; Full time

Job summary

Cisive Philippines Inc. is seeking a Verifications Specialist to support daily inventory management and lead closure. You will adjudicate cases per client specs and FCRA guidelines, applying analytical methods to ensure timely, accurate lead finalization.

Ideal candidates bring strong English communication, detail orientation, and the ability to multitask in a fast-paced environment. Fresh graduates are welcome to apply.

Qualifications

• Fresh graduates welcome; 2–3 years in a similar role preferred
• Strong English communication skills, written and verbal
• Excellent computer skills: Word, Excel, Internet

Responsibilities

• Review and release leads to clients using knowledge of FCRA, client matrices, and Cisive policy. Review disclosures if applicable and apply advanced FCRA knowledge
• Utilize keen sense of detail to ensure lead reporting is consistent and accurate. Ensure lead notes are clear, concise and without error.
• At management's discretion, actively participate in the dispute process by performing work or depending upon complexity
• Note missing requirements in the internal case notes if any documents are missing
• Ensures processes meet applicable Federal guidelines and requirements
• Review work produced by vendors and support team to ensure accuracy
• Maintain confidentiality and exhibit reliable attendance in accordance with organizational and departmental policies
• Proactively address inventory levels on a daily basis through coordination and communication with leadership

Skills

Analytical thinking

English communication

Time management

Attention to detail

Multitasking

Stakeholder partnership

Receptive to coaching

Education

2-year or 4-year degree

Tools

MS Word

Excel

Internet

Job description

About the role

The Verifications Specialist supports the organization by ensuring inventory levels are addressed on a daily basis through diligent and effective lead closure. The Verification Specialist will focus on adjudicating cases based on knowledge of client specifications and Fair Credit Reporting Act (FCRA) guidelines by applying thorough, analytical measures to ensuring leads are closed in accordance with the organizational service levels. Applies detail-oriented and critical thinking skills to ensure quality control and inventory levels are met daily.

Key responsibilities

• Review and release leads to clients using knowledge of Fair Credit Reporting Act (FCRA), client matrices, and Cisive policy. Review disclosures if applicable and apply advanced FCRA knowledge
• Utilize keen sense of detail to ensure lead reporting is consistent and accurate. Ensure lead notes are clear, concise and without error.
• At the discretion of management, actively participate in the dispute process by performing work or depending upon complexity
• Note missing requirements in the internal case notes if any documents are missing
• Ensures processes meet applicable Federal guidelines and requirements
• Review work produced by vendors and support team to ensure accuracy.
• Maintain confidentiality and exhibit reliable attendance in accordance with organizational and departmental policies.
• Proactively address inventory levels on a daily basis through coordination and communication with leadership.

About you

• Fresh graduates are welcome to apply.
• 2-3 years experience in a similar role requiring strong analytical performance is a strong advantage
• Graduate of any 2-year or 4-year course, preferred.
• Excellent computer skills – MS Word, Excel and Internet.
• Strong English communication skills, both written and verbal
• Must have strong time management skills, the ability to multi-task and work at a fast pace.
• Excellent attention to detail
• Ability to partner effectively with a variety of business partners.
• Receptive to coaching and feedback, focusing on building self-development areas.

About us

At Cisive, our vision is to make securing the right talent effortless. We provide technology-first background screening, identity verification, and continuous monitoring solutions that help organizations hire and manage their workforce with confidence.