Sales Training Lead – Data-Driven Coaching & Enablement

Concentrix Corporation; Makati; Hybrid; PHP 600,000 - 900,000; Full time

Job summary

Concentrix Corporation in Makati City, Philippines, seeks a Sales Trainer to deliver focused training, enhance client knowledge, and drive sales performance. You will collaborate with stakeholders to develop programs, analyze outcomes, and ensure effective delivery across teams.

You have 3+ years in customer service or sales training, with CRM and MS Office proficiency. A high-volume calling background and willingness to work from home are advantageous.

Qualifications

• 3+ years of experience in customer service, training or sales roles.
• Experience delivering training to peers and teams.
• Proven ability to coach and raise performance in high-volume environments.

Responsibilities

• Deliver targeted training to improve sales processes and client knowledge.
• Partner to develop programs enhancing client sales knowledge across motions.
• Analyze data and trends to craft strategic sales plays.
• Oversee training delivery quality and outcomes.
• Track effectiveness using assessment tools and metrics.
• Maintain strong communication to foster client relationships.

Skills

Sales training

Customer service experience

Sales expertise

MS Office

CRM experience

Salesforce.com

Tools

Salesforce.com

MS Office

Job description

Concentrix Corporation in Makati City, Philippines, seeks a Sales Trainer to deliver focused training, enhance client knowledge, and drive sales performance. You will collaborate with stakeholders to develop programs, analyze outcomes, and ensure effective delivery across teams.

You have 3+ years in customer service or sales training, with CRM and MS Office proficiency. A high-volume calling background and willingness to work from home are advantageous.