About the role
The Sales Trainer is responsible for equipping new hires and existing team members with the product knowledge, sales skills, and process fluency needed to perform at a high level from day one. This is a hands‑on, dual‑function role — when not delivering training or upskilling sessions, the Sales Trainer actively contributes to the team’s revenue efforts by handling outbound sales calls.
Key responsibilities
- Design, deliver, and continuously improve the Product and Sales Training curriculum for all new hires
- Facilitate onboarding training programs (minimum 1 month) prior to new hire endorsement to Operations
- Conduct regular upskilling sessions for existing Account Executives covering product updates, objection handling, pitch refinement, and sales process improvements
- Assess trainee performance throughout the training period and provide structured feedback and coaching
- Track training completion, assessment scores, and readiness indicators; report outcomes to Sales leadership
- Collaborate with Sales Operations and Product teams to keep training materials current and aligned with business priorities
- Identify skill gaps across the sales team and proactively recommend and execute targeted training interventions
- Actively conduct outbound sales calls during periods when no training class or upskill session is scheduled
- Work assigned prospect lists and contribute to pipeline generation targets
- Maintain accurate and timely call logs, activity notes, and disposition data in the CRM
About you
- 2–4 years of experience in a B2B sales role, preferably in fleet, logistics, or SaaS
- Prior experience in sales training, coaching, or mentoring is a strong advantage
- Deep understanding of sales fundamentals: prospecting, discovery, objection handling, and closing
- Excellent communication, presentation, and facilitation skills
- Comfortable switching between trainer and individual contributor modes
- Proficient in CRM platforms and sales tools
- High attention to detail in documentation and reporting