Sales Technical Support

Miranda HR; Pasig; On-site; PHP 223,200 - 279,000; Full time

Benefits offered by this job

Medical reimbursement

Holiday gifts

Incentives

Life Insurance

HMO

Job training

Job summary

Miranda HR is looking for a candidate based in Pasig to provide technical support to sales teams and customers. This on-site role requires no prior experience and a High School Diploma or equivalent. Candidates should possess strong customer relationship management skills and excellent written communication abilities.

The ideal candidate will assist in pre-sale product demonstrations, manage inquiries, and coordinate with the technical department. Benefits include medical reimbursement, employee recognition rewards, and job training.

Qualifications

• Strong customer relationship management skills.
• Excellent written communication abilities.
• Proficient in sourcing technical information.
• Familiarity with pre-sale technical support processes.
• Detail-oriented and able to work effectively in a team.

Responsibilities

• Provide technical support to sales teams and customers.
• Assist in pre-sale product demonstrations and setup.
• Manage customer inquiries and resolve issues efficiently.
• Coordinate with the technical department to translate client needs.
• Maintain documentation of customer interactions and support issues.

Skills

Customer relationship management

Written communication

Technical information sourcing

Pre-sale technical support familiarity

Education

High School Diploma or equivalent

Job description

On-site - Pasig No Exp Required High/Senior High School Full-time

Job Description

Medical Reimbursement

Employee Recognition and Rewards

Holiday Gifts, Incentives

Government Mandated Benefits

Insurance Health & Wellness

Life Insurance, HMO

Professional Development

Job Training

Description

• Provide technical support to sales teams and customers.
• Assist in pre-sale product demonstrations and setup.
• Manage customer inquiries and resolve issues efficiently.
• Coordinate with the technical department to translate client needs into product features.
• Maintain detailed documentation of customer interactions and technical support issues.

Requirements

• Educational Qualifications: High School Diploma or equivalent.
• Experience Level: No prior experience required.
• Skills and Competencies: Strong customer relationship management skills.
• Skills and Competencies: Excellent written communication abilities.
• Skills and Competencies: Proficient in sourcing and gathering technical information.
• Skills and Competencies: Familiarity with pre-sale technical support processes.
• Qualities and Traits: Detail-oriented and able to work effectively in a team environment.