Sales Technical Support

Metacom Careers; Hagonoy; On-site; PHP 240,000 - 360,000; Full time

Benefits offered by this job

Employee recognition

Performance bonus

Govt benefits

Health & wellness

HMO

Professional development

Job training

Job summary

Metacom Careers in Bulacan is hiring for an on-site Technical Support role requiring no experience and a bachelor’s degree. You will assist customers with product features, work with sales to tailor solutions, and help prepare technical presentations and proposals.

You’ll conduct product trainings for clients, ensuring proper usage and demonstrated benefits, while documenting interactions to drive ongoing improvements.

Qualifications

• Bachelor’s degree in Business, Engineering, or IT.
• 0–2 years in a technical support or sales support role.
• Excellent communication and customer-oriented mindset.

Responsibilities

• Provide technical support and assistance to customers regarding product features and functionality.
• Collaborate with sales teams to understand customer needs and provide suitable solutions.
• Assist in the preparation and delivery of technical presentations and proposals.
• Conduct product training sessions for clients to ensure proper usage and benefits.
• Document customer interactions and feedback for continuous improvement.

Skills

Communication skills

Interpersonal skills

Technical product knowledge

Education

Bachelor's degree

Job description

On-site - Bulacan No Exp Required Bachelor Full-time

Job Description

• Employee Recognition and Rewards
• Performance Bonus, Incentives
• Government Mandated Benefits
• Insurance Health & Wellness
• HMO
• Professional Development
• Job Training, Professional Development

Description

• Provide technical support and assistance to customers regarding product features and functionality.
• Collaborate with sales teams to understand customer needs and provide suitable solutions.
• Assist in the preparation and delivery of technical presentations and proposals.
• Conduct product training sessions for clients to ensure proper usage and benefits.
• Document customer interactions and feedback for continuous improvement.

Requirements

• Educational Qualifications:
• Bachelor’s degree in a relevant field such as Business, Engineering, or Information Technology.

Experience Level:

• 0–2 years of experience in a technical support or sales support role.

Skills And Competencies:

• Strong communication and interpersonal skills.

Skills And Competencies:

• Basic technical knowledge of company products.

Qualities And Traits:

• Strong problem-solving abilities and a customer-oriented mindset.

Qualities And Traits:

• Ability to work collaboratively in a team environment.