Sales Team Leader: Coaching, Strategy & Growth

Probe CX; Naga; On-site; PHP 600,000 - 900,000; Full time

Job summary

Probe CX in the Philippines is seeking a Sales Team Leader to drive the sales program and coach the team for peak performance across every customer interaction. You will collaborate with key leaders to implement integrated sales strategies and deliver real-time insights that boost revenue.

The role focuses on coaching, target setting, and ongoing improvements; requires at least 2 years of Sales Team Leader experience in a BPO and willingness to work in Naga, Camarines Sur.

Qualifications

• At least 2 years of Sales Team Leader experience in a BPO set up.
• Must be amenable to work in Naga, Camarines Sur.
• Strong leadership and coaching skills.

Responsibilities

• Provide regular feedback to sales team members through one-on-one coaching.
• Keep the sales team motivated and engaged, especially during challenging times.
• Set realistic and achievable sales targets for individuals and the team.
• Analyze performance and develop strategies to address gaps.
• Provide training on sales techniques, product knowledge, and customer service skills.
• Stay up-to-date with industry trends to provide relevant insights.
• Collaborate with Operations to optimize promotions and sales strategies.
• Identify and analyze revenue opportunities and monitor the team’s effectiveness.
• Review performance data with Management to develop solutions.
• Achieve and surpass monthly, quarterly and annual targets.
• Conduct team meetings to boost sales success.
• Produce monthly and quarterly business reviews.
• Develop and deliver promotional communications and sales scripts.
• Foster a positive and collaborative team environment.

Skills

Sales team leadership

Coaching & mentoring

Performance analysis

Sales training

BPO experience

Tools

CRM software

Job description

Probe CX in the Philippines is seeking a Sales Team Leader to drive the sales program and coach the team for peak performance across every customer interaction. You will collaborate with key leaders to implement integrated sales strategies and deliver real-time insights that boost revenue.

The role focuses on coaching, target setting, and ongoing improvements; requires at least 2 years of Sales Team Leader experience in a BPO and willingness to work in Naga, Camarines Sur.