Sales Team Leader

Cartrack Asia; Philippines; On-site; PHP 600,000 - 900,000; Full time

Job summary

Cartrack Asia is seeking a dynamic and experienced Senior Sales Team Leader to guide a telesales group, drive revenue growth, and ensure achievement of sales targets across our regional market.

You will lead, motivate, and mentor agents; design and implement sales strategies; monitor performance; provide coaching; join customer calls to resolve issues; and continuously optimize workflows to boost productivity and customer satisfaction.

Qualifications

• 3–5 years in telesales with 1–2 years in a leadership role.
• Strong leadership and communication skills.
• Proficient in CRM software and MS Office.
• Motivated and goal-oriented.
• Good understanding of telesales and customer engagement.

Responsibilities

• Lead and coach a team of telesales agents to meet targets.
• Develop and execute sales strategies to grow revenue.
• Monitor team performance and provide feedback.
• Train and mentor agents to improve skills.
• Join customer calls to ensure service quality.
• Set and review sales targets for the team.
• Streamline telesales processes for productivity.

Skills

Leadership

Communication

Telesales

CRM familiarity

MS Office

Goal-oriented

Tools

Salesforce

HubSpot

Microsoft Office

Job description

We are seeking a dynamic and experienced (Senior) Sales Team Leader to join our team. In this role, you will lead, motivate, and manage a team of telesales agents, driving revenue growth and ensuring the achievement of sales targets.

Key Responsibilities

• Lead the Team: Manage and support telesales agents to reach their sales goals.
• Sales Strategy: Create and implement strategies to grow revenue and retain customers.
• Monitor Performance: Track team performance and provide feedback to improve results.
• Training: Train and mentor agents to enhance their skills and knowledge.
• Customer Calls: Join calls when needed to ensure great service and solve issues.
• Set Targets: Establish and review sales targets for the team.
• Improve Processes: Continuously enhance telesales workflows for better productivity.

Key Requirements

• 3-5 years of telesales experience, with 1-2 years in a leadership role.
• Strong leadership and communication skills.
• Good understanding of telesales and customer engagement.
• Proficient in CRM software (e.g., Salesforce, HubSpot) and Microsoft Office.
• Motivated and goal-oriented