Sales Support | Work from Office - Pampanga | Morning Shift

Cloudstaff Philippines Inc.; Mabalacat; On-site; PHP 446,000 - 725,000; Full time

Benefits offered by this job

Health insurance

Life insurance

Paid time off

Flexible leave credits

PC provided

Internet support

Career advancement

Office perks

Job summary

Cloudstaff in the Philippines (Angeles, Pampanga) is hiring a Sales Support to assist the sales team with orders, quotes, inquiries, and documentation.

You will coordinate trials, manage shared inboxes, maintain records, and help with events and marketing activities.

The role requires 3–4 years in sales support, proficiency in MS Office and CRM, and strong communication; we offer a range of benefits.

Qualifications

• Experience in sales administration or similar support role.
• Proficiency in MS Office and CRM systems.
• Strong organizational skills and data integrity.

Responsibilities

• Provide sales administration support including orders, quotes, and documentation.
• Coordinate customer trials, loans, and follow-up activities with accurate records.
• Manage shared inboxes and respond to inquiries promptly and professionally.
• Maintain customer records and system data in compliance with processes.
• Assist with events, demonstrations, and marketing initiatives.
• Offer administrative support to managers and sales team members.

Skills

Sales administration

Customer service

Order processing

Microsoft Office

CRM systems

Attention to detail

Education

Bachelor's degree in Business Administration or related field

Tools

NetSuite

Job description

We’re Hiring: Sales Support

Looking for a role that fosters collaboration, creativity and career growth in a vibrant office environment? We got you covered!

Join our team at Cloudstaff, the #1 workplace everywhere! Think you qualify for the role? Attach a 1-2 minute video intro and introduce yourself to us so we can meet you virtually. Attach this together with your updated CV to become a priority applicant!

Role

Sales Support

Work Arrangement

Work from Office

Location

Philippines - Pampanga (Angeles)

Schedule

Morning Shift

Job Description

Operational

• Provide sales administration support, including the preparation and processing of customer orders, quotes, enquiries, and related documentation.
• Coordinate and track customer trials, loans, and follow-up activities, ensuring accurate record maintenance within company systems.
• Manage shared inboxes and respond to customer, sales, and service-related enquiries in a timely and professional manner.
• Maintain customer records, sales documentation, and system data to ensure accuracy and compliance with company processes.
• Assist with the coordination of events, demonstrations, marketing activities, newsletters, and other business initiatives.
• Provide administrative support to managers and sales team members to facilitate efficient business operations.
• Liaise with internal stakeholders to coordinate activities, follow up outstanding actions, and ensure a high level of customer service.

Carry out other duties as reasonably directed by the direct or authorised manager, consistent with the employee's skills, experience, and training.

Qualifications and requirements

Key Skills and Experience

• Experience in sales administration, customer service, or a similar support role.
• Experience processing orders, quotes, enquiries, and administrative documentation.
• Proficiency in Microsoft Office applications, including Outlook, Word, and Excel.
• Experience using ERP or CRM systems, with NetSuite experience highly regarded.
• Strong attention to detail with a focus on accuracy and data integrity.
• Well-developed organisational skills with the ability to manage multiple priorities and deadlines.
• Excellent verbal and written communication skills.
• Strong customer service focus.
• Ability to work collaboratively across teams and build effective working relationships.
• Proactive problem-solving skills and the ability to take initiative.

Non-negotiable skills and requirements

• Bachelor's degree in Business Administration or related field
• 3-4 years of experience in sales support or related role
• Strong organizational and multitasking skills
• Excellent verbal and written communication abilities
• Proficiency in Microsoft Office Suite and CRM software

Perks & Benefits (Work From Office/Hybrid)

• Comprehensive health and life insurance on your 16th day of employment, covering 1 free dependent on the 16th day of employment
• Up to 24 leave credits per year
• Flexible leave credits which may be used for vacation, emergency and sick leaves
• Endless opportunities for career advancement
• Exclusive ATM inside the office for employee's convenience
• Annual Performance Review with Salary Increase
• We set you up for success with a company-provided PC/Laptop and fiber internet connection
• Look forward to weekly office perks for work from office staff – Free Coffee, Meals and Beer Fridays!
• Top notch workplace with first class VIP lounge and game rooms
• Child friendly spaces to cater to the needs of employees with children, enhancing work-life balance
• Participate and join our CS Social Clubs and Special Interest Groups to connect with colleagues
• Mental Wellness Employee Assistance program through Lifeworks
• In-house psychiatrist available to support employees' well-being
• Become part of the Employee Share Units program
• Cloudstaff Dream Points - To be used for bidding useful items like appliances, kitchenettes etc

Cloudstaff : Build Your Career, Anywhere

Established in 2005, Cloudstaff is a leading outsourcing company that empowers businesses to thrive through smarter talent solutions. We're passionate about creating a work environment that fosters your professional growth and overall well-being.

Why Cloudstaff is the #1 Workplace?

• Award-winning Culture: We're committed to building the #1 Workplace Everywhere, with a proven track record of staff engagement initiatives and industry recognition
• Invest in You: We support your development through comprehensive training programs, mentoring and opportunities for career advancement
• Thrive as an Individual: We offer a strong work-life balance with flexible schedules, meaningful perks and a collaborative team environment.

To become a priority applicant, please share a 1-2 minute video introduction detailing you experience in this specific role. You can upload your video to the CSJobs platforms. Please use a clean, distraction-free background and speak clearly and articulately.