Sales Support Specialist: Smooth Orders & Customer Care

Firefly Electric & Lighting Corporation; Manila; On-site; PHP 240,000 - 360,000; Full time

Job summary

Firefly Electric & Lighting Corporation (FELCO) is seeking a Sales Support Assistant in Ermita, Manila. You will administer and coordinate all sales transactions with cross-functional teams, ensuring a smooth order-to-deliver process and providing excellent customer service to assigned accounts.

Role requires coordinating sales orders, making outbound/inbound calls to generate sales, following up on receivables, and resolving after-sales inquiries with timely communication to customers.

Qualifications

• Bachelor's Degree in any business-related field.
• Fresh graduates, preferably with internship/training experience in a customer service-related field.

Responsibilities

• Processes and manages sales orders in coordination with relevant departments.
• Performs outbound and inbound calls to generate sales and follow up on accounts receivable.
• Resolves after-sales customer concerns and updates customers on progress.

Skills

Sales orders processing

Customer service

Order coordination

Communications

Education

Bachelor's Degree in business

Job description

Firefly Electric & Lighting Corporation (FELCO) is seeking a Sales Support Assistant in Ermita, Manila. You will administer and coordinate all sales transactions with cross-functional teams, ensuring a smooth order-to-deliver process and providing excellent customer service to assigned accounts.

Role requires coordinating sales orders, making outbound/inbound calls to generate sales, following up on receivables, and resolving after-sales inquiries with timely communication to customers.