Sales Support Specialist – Smooth Order Fulfillment

Firefly Electric & Lighting Corporation; Philippines; On-site; PHP 167,000 - 301,000; Full time

Job summary

Firefly Electric and Lighting Corporation (FELCO) in Ermita, Manila, is seeking a Sales Support Associate to coordinate all transactions with cross-functional teams and ensure a smooth order-to-deliver process with excellent customer service.

You will process sales orders, perform outbound/inbound calls to generate sales, assist with receivables, and resolve post-sales concerns while keeping customers informed of progress.

Qualifications

• Bachelor's degree in a business-related field.
• Fresh graduates with internship/training in customer service preferred.
• Strong communication and problem-solving skills.

Responsibilities

• Process and manage sales orders in coordination with relevant departments to ensure accurate and timely delivery.
• Make outbound and inbound calls to generate sales and follow up on accounts receivable.
• Resolve after-sales concerns and keep customers updated on progress.

Skills

Sales order processing

Customer service

Cross-functional coordination

Phone support

Education

Bachelor's degree in business-related field

Job description

Firefly Electric and Lighting Corporation (FELCO) in Ermita, Manila, is seeking a Sales Support Associate to coordinate all transactions with cross-functional teams and ensure a smooth order-to-deliver process with excellent customer service.

You will process sales orders, perform outbound/inbound calls to generate sales, assist with receivables, and resolve post-sales concerns while keeping customers informed of progress.