Sales Support Specialist: Fast-Track Orders & Customer Care

Firefly Electric & Lighting Corporation; Metro Manila; On-site; PHP 300,000 - 420,000; Full time

Job summary

Firefly Electric and Lighting Corporation is seeking a Sales Support Assistant in Manila to manage the end-to-end order-to-deliver cycle for assigned accounts. You will support the sales team by processing orders, handling customer inquiries, and making outbound and inbound calls to drive sales and resolve issues.

You will report to the Sales Support Team Leader and work cross-functionally to ensure timely delivery and exceptional service.

Qualifications

• Experience in customer service or sales support roles.
• Proficient in handling orders and inquiries.
• Strong communication and coordination skills.

Responsibilities

• Coordinate the order-to-deliver process for assigned accounts.
• Process orders, respond to inquiries, and support the sales team.
• Make inbound/outbound calls to generate sales and resolve issues.

Skills

Customer service

Order processing

Sales support

Communication

Job description

Firefly Electric and Lighting Corporation in Ermita, Manila is seeking a Sales Support Assistant to coordinate the order-to-deliver process and deliver excellent service to assigned accounts.

You will support the sales team by processing orders, handling customer inquiries, and making outbound and inbound calls to generate sales and resolve issues. Reporting to the Sales Support Team Leader, you will collaborate cross-functionally to ensure timely delivery.