Sales Support Specialist: Seamless Orders & Service

Firefly Electric & Lighting Corporation; Metro Manila; Vor Ort; PHP 260.000 - 340.000; Vollzeit

Zusammenfassung

Firefly Electric & Lighting Corporation in Manila is seeking a Sales Support Assistant to coordinate sales orders and ensure smooth delivery for assigned accounts. The role involves processing orders with cross-functional teams, handling inquiries, and supporting the sales team to provide excellent customer service and timely responses.

Fresh graduates are welcome. Location: Ermita, Manila; full-time; reports to Sales Support Team Leader; focus on accuracy, timely follow-ups and collaboration

Qualifikationen

• Bachelor's Degree in any business-related field.
• Fresh graduates, preferably with internship/training experience in a customer service-related field.

Aufgaben

• Provides support to the sales team by processing and managing sales orders in coordination with relevant departments, ensuring accurate and timely delivery.
• Performs outbound and inbound calls to generate sales, follows-up on accounts receivables and ensuring customers receive accurate and timely responses to all inquiries and requests
• Performs outbound and inbound calls using various platforms, Resolves after-sales customer concerns, directing specific complaints to relevant parties/departments and keeping the customer updated on the progress

Kenntnisse

Customer service

Sales coordination

Ausbildung

Bachelor's Degree in any business-related field

Jobbeschreibung

Firefly Electric & Lighting Corporation in Manila is seeking a Sales Support Assistant to coordinate sales orders and ensure smooth delivery for assigned accounts. The role involves processing orders with cross-functional teams, handling inquiries, and supporting the sales team to provide excellent customer service and timely responses.

Fresh graduates are welcome. Location: Ermita, Manila; full-time; reports to Sales Support Team Leader; focus on accuracy, timely follow-ups and collaboration