Sales Support Specialist — Order Fulfillment & Customer Care

Firefly Electric & Lighting Corporation; Metro Manila; On-site; PHP 180,000 - 300,000; Full time

Job summary

Firefly Electric and Lighting Corporation seeks a Sales Support Associate in Ermita, Manila. You will administer and coordinate all transactions with cross-functional teams, ensuring a smooth order-to-deliver process and excellent customer service to assigned accounts.

Responsibilities include processing orders, handling calls to generate sales, following up on receivables, and resolving post-sale concerns while keeping customers informed.

Qualifications

• Bachelor’s Degree in any business-related field.
• Fresh graduates, preferably with internship/training in customer service.

Responsibilities

• Process and manage sales orders with cross-functional teams.
• Coordinate order-to-deliver flow and ensure timely delivery.
• Handle outbound/inbound calls to generate sales and respond to inquiries.
• Resolve after-sales concerns and update customers on progress.

Skills

Customer service

Sales support

Order management

Communication

Education

Bachelor's degree in business

Job description

Firefly Electric and Lighting Corporation seeks a Sales Support Associate in Ermita, Manila. You will administer and coordinate all transactions with cross-functional teams, ensuring a smooth order-to-deliver process and excellent customer service to assigned accounts.

Responsibilities include processing orders, handling calls to generate sales, following up on receivables, and resolving post-sale concerns while keeping customers informed.