Sales Support Specialist - Global Exposure & Growth

CO Careers; San Fernando; On-site; PHP 167,000 - 279,000; Full time

Benefits offered by this job

HMO with prescription coverage

13th-month pay

In-office amenities

Job summary

CO Careers is seeking a Sales Support Officer to handle customer inquiries, process orders, and maintain product information. The role requires strong communication, data entry accuracy, and familiarity with CRM and e-commerce systems. You will manage orders and support sales across business units from our Angeles City site.

On-site work with a 6:00 AM to 3:00 PM schedule, offering benefits through CO including health coverage, holidays, and growth opportunities within the CO family.

Qualifications

• Experience in customer service, sales support, or a similar role.
• Strong verbal and written communication, especially on phone.
• Good computer skills and quick learner of new systems.
• Attention to detail and accurate data entry.
• Familiarity with e-commerce platforms and order processing is a plus.

Responsibilities

• Answer incoming calls and inquiries about orders, products and services.
• Manage multiple email inboxes and respond promptly and accurately.
• Provide customer support through phone and online channels.
• Process customer and supplier purchase orders, sales quotations, and online orders.
• Use CRM, inventory, financial and e-commerce systems to retrieve and update information.
• Enter and update customer details, product information and pricing records.
• Create new products in the system and ensure data accuracy across platforms.
• Prepare freight estimates and arrange deliveries.
• Learn the company’s products to provide accurate information to customers.
• Support sales operations across business units when needed.

Skills

Customer service

Sales support

Data entry

Email handling

Multi-tasking

Tools

CRM

E-commerce platforms

Inventory systems

Job description

CO Careers is seeking a Sales Support Officer to handle customer inquiries, process orders, and maintain product information. The role requires strong communication, data entry accuracy, and familiarity with CRM and e-commerce systems. You will manage orders and support sales across business units from our Angeles City site.

On-site work with a 6:00 AM to 3:00 PM schedule, offering benefits through CO including health coverage, holidays, and growth opportunities within the CO family.