Sales Support Officer

MicroSourcing; Quezon City; Hybrid; PHP 446,000 - 670,000; Full time

Benefits offered by this job

Healthcare coverage day one

Paid time off with cash conversion

Group life insurance

Performance bonuses

Job summary

MicroSourcing is seeking a Sales Support Officer in Quezon City for a hybrid, dayshift role. You will coordinate with vehicle dealerships, manage delivery and paperwork, and support invoicing and issue resolution to ensure smooth handovers to customers.

The role emphasizes data accuracy, timely communications, and collaboration with the Accounts Payable and In-life Services teams. Ideal candidates have fleet/automotive experience and strong organizational skills.

Qualifications

• Fleet or Automotive experience in fleet management or dealership communications.
• 1+ year in administrative or customer service with heavy document handling.
• Keen eye for detail and high data quality under workload.
• Excellent written and verbal communication for supplier updates.

Responsibilities

• Coordinate with vehicle dealerships to confirm order acceptance and capture specs.
• Manage weekly delivery confirmation reports and update dates in Miles system.
• Facilitate third-party vehicle fit-outs and interstate transport including paperwork and invoices.
• Resolve delivery issues to ensure smooth handover to customers.
• Process high volumes of automated task reports and internal incidents daily.
• Coordinate with Accounts Payable to ensure timely supplier payments.
• Assist In-life Services team with ad-hoc tasks as priorities shift.

Skills

Fleet experience

Document processing

Analytical accuracy

Communication skills

Time management

Tools

Miles fleet management system

Job description

Job Description

Discover your 100% YOU with MicroSourcing!

Position

Sales Support Officer

Location

Eastwood, Libis, Quezon City

Work setup & shift

Hybrid | Dayshift

Why join MicroSourcing?

You’ll Have

Competitive Rewards

Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance, and performance bonuses

A Collaborative Spirit

Contribute to a positive and engaging work environment by participating in company-sponsored events and activities.

Work-Life Harmony

Enjoy the balance between work and life that suits you with flexible work arrangements.

Career Growth

Take advantage of opportunities for continuous learning and career advancement.

Inclusive Teamwork

Be part of a team that celebrates diversity and fosters an inclusive culture.

Your Role

As a Sales Support Officer, you will:

• Coordinate with vehicle dealerships to confirm order acceptance and ensure all technical specifications are captured.
• Manage weekly delivery confirmation reports, updating date changes in the Miles system and notifying customers and sales teams of any delays.
• Facilitate third-party vehicle fit-outs and interstate transport by managing all required paperwork, registration forms, and invoices.
• Resolve delivery issues, such as early registrations or address changes, to ensure a seamless handover to the customer.
• Process high volumes of automated task reports and internal incidents daily to maintain workflow efficiency.
• Communicate with the Accounts Payable team to ensure supplier payment requests are handled accurately and on time.
• Assist the broader In-life Services team with ad-hoc tasks and project-based initiatives as priorities shift.

What You Need

Non-negotiables

• Fleet or Automotive Experience: Prior experience in fleet management or direct communication with automotive dealerships.
• Document Processing Proficiency: At least 1 year of experience in a professional administration or customer service role involving heavy document management.
• Analytical Accuracy: A keen eye for detail with the ability to process large workloads while maintaining high data quality.
• Communication Skills: Excellent oral and written skills to manage supplier relationships and provide clear updates to customers.
• Time Management: Proven ability to plan and coordinate tasks against strict delivery deadlines and under high-pressure conditions.

Preferred Skills/expertise

• Knowledge of state-specific vehicle registration requirements and third-party supplier management.
• Advanced analytical qualifications or experience in a data-heavy "workload management" environment.
• Experience using the Miles fleet management system or similar industry-specific software.
• Demonstrated ability to identify process gaps and assist in project-based efficiency improvements.
• Strong "Customer First" mindset with a focus on producing quality outcomes for the business and its clients.

About MicroSourcing

With over 9,000 professionals across 13 delivery centers, MicroSourcing is the pioneer and largest offshore provider of managed services in the Philippines.

Our commitment to 100% YOU

MicroSourcing firmly believes that our company's strength lies in our people's diversity and talent. We are proud to foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds. We provide space for everyone, embracing different perspectives, and making room for opportunities for each individual to thrive.

At MicroSourcing, equality is not merely a slogan - it's our commitment. Our way of life. Here, we don't just accept your unique, authentic self - we celebrate it, valuing every individual's contribution to our collective success and growth.

Join us in celebrating YOU and your 100%! For more information, visit https://www.microsourcing.com/

• Terms & conditions apply

Requirements