Sales Support Assistant

MicroSourcing; Manila; On-site; PHP 312,480 - 401,760; Full time

Benefits offered by this job

Healthcare coverage on day one

Paid time off with cash conversion

Group life insurance

Performance bonuses

Flexible work arrangements

Job summary

MicroSourcing is hiring a Sales Support Assistant in Manila. You will maintain customer data, process invoices for United Card operations, and manage gift card logistics while coordinating terminal hardware deployments and supplier communications.

The role requires advanced Excel skills, strong data integrity experience, and the ability to leverage AI tools to automate workflows. Excellent English communication and independent work style are essential.

Qualifications

• Advanced Excel mastery: Pivot Tables, XLOOKUP/VLOOKUP, nested formulas, macros.
• Data integrity & reconciliation experience with large datasets.
• AI tool literacy: integrating AI into daily workflows (ChatGPT, Copilot).
• Inventory & logistics administration: tracking assets, hardware deployments, stock allocations.
• Strong communication and time management; fluent English.

Responsibilities

• Maintain and audit customer databases, master spreadsheets, and internal tracking systems to ensure data integrity.
• Create, process, validate, and reconcile high-volume invoices tied to United Card operations.
• Oversee end-to-end gift card logistics, including inventory stock levels and supplier ordering.
• Coordinate lifecycle of United Terminals: hardware deployments, replacements, returns, and inventory tracking.
• Act as liaison for suppliers and internal stakeholders on terminal hardware specifications and issues.
• Generate complex reports and build filing architectures to support management decisions.
• Identify bottlenecks and implement automation or AI-driven solutions to boost productivity.

Skills

Excel mastery

Data integrity

AI tools

Inventory management

English communication

Tools

Microsoft Copilot

ChatGPT

Job description

Discover your 100% YOU with MicroSourcing!

Position: Sales Support Assistant

Location: Global One, Eastwood Avenue, Libis, Quezon City

Work setup & shift: Onsite | Shifting Schedule

Why join MicroSourcing?

You’ll Have

• Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one (plus one or more dependents), paid time off with cash conversion, group life insurance, and performance bonuses.
• A Collaborative Spirit: Contribute to a positive and engaging work environment by participating in company-sponsored events and activities.
• Work-Life Harmony: Benefit from flexible work arrangements that help you balance work and life.
• Career Growth: Take advantage of continuous learning and career advancement opportunities.
• Inclusive Teamwork: Join a team that celebrates diversity and fosters an inclusive culture.

Your Role

As a Sales Support Assistant, you will:

• Maintain and audit customer databases, master spreadsheets, and internal tracking systems to ensure 100% data integrity and compliance.
• Create, process, validate, and reconcile high-volume invoices tied directly to United Card operations.
• Oversee end-to-end gift card logistics, including inventory stock levels, strategic allocations, supplier ordering, and distribution tracking.
• Coordinate the lifecycle of United Terminals, managing hardware deployments, warranty replacements, returns, and real-time inventory tracking.
• Act as the primary operational liaison for external suppliers and internal stakeholders regarding terminal hardware specifications and technical issues.
• Generate complex reports, synthesize data extracts, and build electronic filing architectures to support senior management decision-making.
• Identify operational bottlenecks and proactively implement automation or AI-driven solutions to improve team productivity.

What You Need

• Advanced Microsoft Excel Mastery: Proven ability to build complex models using Pivot Tables, advanced lookup functions (XLOOKUP/VLOOKUP), nested formulas, and macros.
• Data Integrity & Reconciliation Experience: Demonstrated success in managing large databases and executing precise financial or transactional reconciliations.
• AI Tool Literacy: High proficiency in integrating AI technologies (e.g., ChatGPT, Microsoft Copilot) into daily workflows to accelerate documentation, reporting, and problem-solving.
• Inventory & Logistics Administration: Solid background in tracking asset movements, hardware deployments, or stock allocations.
• Communication & Time Management: Exceptional verbal and written English skills paired with the ability to prioritize tasks and work independently.

Preferred Skills / Expertise

• Prior experience supporting card services, terminal/POS logistics, or financial technology operations.
• Advanced background in process optimization, particularly migrating manual spreadsheet workflows into automated configurations.
• Proven resilience and analytical ability to troubleshoot database mismatches or invoice discrepancies under tight timelines.
• Experience creating standardized standard operating procedures (SOPs) for electronic record-keeping and inventory control.

About MicroSourcing

With over 9,000 professionals across 13 delivery centers, MicroSourcing is the pioneer and largest offshore provider of managed services in the Philippines.

Our commitment to 100% YOU

MicroSourcing believes that our strength lies in the diversity and talent of our people. We foster an inclusive culture that embraces all races, genders, ethnicities, abilities, and backgrounds. We provide space for different perspectives and offer opportunities for everyone to thrive. At MicroSourcing, equality isn’t just a slogan—it’s our way of life. We don’t just accept your unique, authentic self—we celebrate it and value every contribution to our collective success and growth.

For more information, visit https://www.microsourcing.com/

• Terms & conditions apply.