Sales Support Coordinator I-3

LexisNexis Risk Solutions; Manila; On-site; PHP 400,000 - 650,000; Full time

Job summary

LexisNexis Risk Solutions seeks a Commissions Analyst to reconcile Salesforce vs Xactly data, verify incentive statements, and maintain clean, governed compensation data. The role includes updating sales hierarchies in Xactly, addressing discrepancies, and supporting the sales team with timely answers.

You will also contribute to ad hoc analyses and process improvements. The ideal candidate has 1–2 years in sales compensation or payroll, strong Excel skills, and familiarity with Salesforce and

Qualifications

• Bachelor’s Degree or completed at least 2 years in college without any back subjects or failed subjects
• 1-2 years sales compensation or payroll experience highly preferable
• 1-2 years experience with financial analysis of pay related, revenue & sales data a strong advantage
• Proficient excel skills (lookups, sumifs, pivots etc)
• Analytical mind with a keen attention to detail
• Excellent communication skills with the ability to analyse and explain complex calculations clearly
• Desire to continuously learn, take on a wide range of tasks and grow with our company
• Familiarity with Salesforce & Xactly would be a huge plus
• Ability to quickly learn and apply enterprise AI tools and technologies to support technical workflows and business objectives

Responsibilities

• Compare and reconcile sales data between Salesforce and Xactly Incent
• Maintain an Excel tracker for manual adjustments & agreed exceptions
• Review daily Error and Reject logs and escalate to sales manager
• Review incentive statements for accuracy of calculations and eligibility
• Maintain data governance and keep sales hierarchy in Xactly up to date
• Respond to sales questions about commissions and support queries on the management process
• Assist with ad hoc analytical reports and process improvements related to sales compensation

Skills

Excel skills

Salesforce

Xactly

Analytical mindset

Communication skills

Learning agility

Education

Bachelor’s Degree or 2 years college

Tools

Salesforce

Xactly

Excel

Job description

Data Reconciliation: Salesforce vs. Xactly Incent: You’ll compare and reconcile sales data between Salesforce (where deals are tracked) and Xactly Incent (the commission system). This involves identifying discrepancies, investigating any mismatches, and ensuring alignment. Maintain an excel tracker for manual adjustments & agreed exceptions. Review daily Error and Reject logs highlighting any concerns or action points to sales manager/s.

Incentive Statement Accuracy

The analyst reviews and verifies incentive statements generated by the system. They cross-check calculations, commission rates, and eligibility criteria to ensure accuracy.

Data Quality and Governance

Ensuring data accuracy and governance is essential. You’ll maintain clean and reliable data in the system. Ensure Sales team hierarchy is kept up to date in Xactly removing leavers, adding joiners, updating transfers and changes in compensation related data. Ensure new joiners are given access in a timely manner and ensure prompt issue of plan rules documents & ensure guarantees are paid on time.

Sales Support and Query Handling

When sales representatives have questions or concerns about their commissions, the analyst provides timely and helpful responses. They research inquiries, address discrepancies, and offer support to sales teams. Ensure proper adoption of the query management process as well as processes that govern queries around sales achieved and targets.

Ad Hoc Requests and Solutions

Beyond routine tasks, the Commissions Analyst assists with special projects, ad hoc analytical reports, and process improvements related to sales compensation.

Qualifications

• Bachelor’s Degree or completed at least 2 years in college without any back subjects or failed subjects
• 1-2 years sales compensation (or payroll) experience highly preferable
• 1-2 years experience with financial analysis of pay related, revenue & sales data a strong advantage
• Proficient excel skills (lookups, sumifs, pivots etc)
• Analytical mind with a keen attention to detail
• Excellent communication skills with the ability to analyse and explain complex calculations clearly
• Desire to continuously learn, take on a wide range of tasks and grow with our company
• Familiarity with Salesforce & Xactly would be a huge plus
• Ability to quickly learn and apply enterprise AI tools and technologies to support technical workflows and business objectives

Additional Requirements for Internal Applicants

• Must not have received any Disciplinary Action within the past 12 months
• Must not have any Attendance and Punctuality issues in the past 12 month
• Must have a Successful or above rating in the last Enabling Performance cycle

We are delighted to offer country specific benefits.

We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.

USA Job Seekers: EEO Know Your Rights. RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive. Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions. Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.