Sales Support Coordinator

optiBPO; Mabalacat; On-site; PHP 335,000 - 580,000; Full time

Benefits offered by this job

In-house medical team and HMO coverage

Healthy, collaborative workplace

Growth opportunities and learning

Job summary

optiBPO is seeking a Sales Support Specialist based in Clark, Pampanga, on an evening shift (US). You will assist the sales team with proposals, inquiries, CRM usage, and order processing, while maintaining accurate records and supporting event preparations.

The role emphasizes organizing quotes, tracking deadlines, and ensuring timely delivery. Requires 1–2 years in sales support, strong communication, and Microsoft Office proficiency.

Qualifications

• Bachelor's degree in business, marketing, or related field.
• 1–2 years in sales support or customer service.
• Strong communication and interpersonal skills.
• Proficiency in Microsoft Office Suite.
• CRM experience.

Responsibilities

• Assist in preparing sales proposals and presentations.
• Manage customer inquiries and provide timely responses.
• Coordinate with sales representatives to ensure smooth operations.
• Maintain accurate records of sales activities and customer interactions.
• Support the sales team in tracking and reporting sales metrics.
• Help organize sales meetings and events.
• Process sales orders and ensure timely delivery.
• Provide general administrative support to the sales department.
• Monitor the shared sales inbox, logging projects and gathering missing information.
• Handle routine dealer questions, samples, product information, and project updates.
• Prepare and send straightforward product quotes following training.
• Track deadlines and follow up to keep projects moving within 48-hour turnaround.

Skills

Communication skills

Interpersonal skills

Attention to detail

Adaptability to fast-paced environment

Education

Bachelor's degree in business, marketing, or related field

Tools

CRM software

Job description

Job Category: Sales | JR-22507

Job Location: Clark, Pampanga

If you are a Sales Support professional looking for a greater opportunity, this might be the perfect opportunity for you.

Location / Shift

Clark Office, Evening Shift (US)

Job Description

We are looking for a Sales Support Specialist to join our team. The ideal candidate will assist the sales team in achieving their goals by providing administrative support and customer service. This role offers an opportunity to develop foundational skills in sales processes and customer relationship management.

Key Responsibilities

• Assist in preparing sales proposals and presentations
• Manage customer inquiries and provide timely responses
• Coordinate with sales representatives to ensure smooth operations
• Maintain accurate records of sales activities and customer interactions
• Support the sales team in tracking and reporting sales metrics
• Help organize sales meetings and events
• Process sales orders and ensure timely delivery
• Provide general administrative support to the sales department
• Monitor the shared sales inbox, logging projects and gathering missing information.
• Handling routine dealer questions, samples, product information, and project updates.
• Preparing and sending straightforward product quotes, such as 20 training tables and 20 chairs, following training.
• Tracking deadlines and following up internally to keep projects moving within our 48-hour turnaround requirement.

Qualification and Requirements

• Bachelor's degree in business, marketing, or a related field
• 1–2 years of experience in sales support or customer service
• Strong communication and interpersonal skills
• Proficiency in Microsoft Office Suite
• Ability to work in a fast-paced environment
• Attention to detail and strong organizational skills

Non-negotiable skills & requirements:

• Experience with CRM software
• Familiarity with sales processes and techniques
• Relevant certification in sales or customer service

Why join optiBPO?

optiBPO is an exciting workplace where you will be surrounded by smart, talented professionals supporting clients across Australia, New Zealand, the US, Canada, and Europe. Moreover, this is an excellent opportunity for anyone interested in taking on the role of Sales Support within an international environment.

Enjoy great perks and benefits, such as an in-house medical team and HMO coverage. We maintain a healthy workplace that promotes collaboration, creativity, and teamwork. In addition, we need to help you advance your career by elevating growth strategies. You will also have learning opportunities throughout your career journey with us. If you are passionate about contributing to a dynamic team, the Sales Supportrole offers great career prospects at optiBPO.

Perks & Benefits

• In-house medical team and HMO coverage.
• A healthy workplace promotes collaboration and creativity.
• Clear growth strategies and learning opportunities to advance your career.