Sales Support & Client Relations Specialist

Defense Technologies Incororated; Eastern Manila District; On-site; PHP 223,000 - 357,000; Full time

Job summary

Defense Technologies Incororated is seeking a Sales Support/Administrative Assistant to assist the Sales Team with quotations, proposals, bid documents, and customer communications. You will manage customer records, respond to inquiries, and help prepare reports and presentations.

The role emphasizes client-focused service, strong communication, and teamwork in a fast-paced office environment. Ideal candidates have a Bachelor's degree in a related field (preferred) and at least 1 year of sales

Qualifications

• Bachelor's degree in Business Administration, Marketing, or related field (preferred but not required).
• At least 1 year experience in sales support, customer service, or administrative work.
• Strong communication and interpersonal skills.
• Proficient in MS Office (Excel, Word, PowerPoint) and basic CRM tools.
• Organized, detail-oriented, and able to multitask.
• Ability to work independently and as part of a team.
• Customer-focused with a positive and professional attitude.

Responsibilities

• Assist the Sales Team with preparing quotations, proposals, bid documents and sales documents.
• Handle customer inquiries via phone, email, or chat and provide timely responses.
• Maintain and update customer records, sales databases, and tracking sheets.
• Follow up with clients on pending requirements, payments, and documentation.
• Assist in preparing sales reports, presentations, and monthly performance summaries.
• Support marketing and promotional activities when needed.
• Ensure excellent customer service by addressing concerns professionally and promptly.
• Perform general administrative tasks related to sales operations.

Skills

Communication skills

Interpersonal skills

Multitasking

Independent worker

Teamwork

Customer-focused

Education

Bachelor's degree in Business Administration, Marketing, or related field

Tools

MS Office (Excel, Word, PowerPoint)

CRM tools

Job description

Defense Technologies Incororated is seeking a Sales Support/Administrative Assistant to assist the Sales Team with quotations, proposals, bid documents, and customer communications. You will manage customer records, respond to inquiries, and help prepare reports and presentations.

The role emphasizes client-focused service, strong communication, and teamwork in a fast-paced office environment. Ideal candidates have a Bachelor's degree in a related field (preferred) and at least 1 year of sales