A leading distributor in the retail industry is seeking a responsible individual to lead a team in delivering exceptional customer service and achieving sales targets. Ideal candidates are college graduates with at least 5 years of retail experience, particularly in the cigar industry or luxury brands. This position requires excellent communication skills, goal orientation, and the flexibility to work on weekends and holidays.
Qualifications
At least 5 years of retail experience, preferably in the cigar industry or luxury brand.
Strong understanding of sales and customer service.
Responsibilities
Lead by example in customer service and product information.
Maintain and grow clientele through excellent service and engagement.
Initiate staff to hit monthly sales targets.
Skills
Excellent communication skills
Customer service skills
Sales experience
Inventory management
Education
College Graduate
Job description
Responsibilities
Lead by example to her subordinates by providing excellent customer service, offering product information, recommendations, and answers to customer queries.
Leads in maintaining and growing the clientele base through excellent customer service, active engagement, and regular communication with customers
Initiate the staff to hit monthly sales targets by conducting upselling and cross-selling of products
Process sales transactions.
Guiding the staff in maintaining inventory and keeping of the sales floor organized, clean, and comfortable.
Ensure customers are well-informed about current sales, rewards programs, and store return policies.
Qualifications
College Graduate
With at least 5 years of retail experience. Experience in the cigar industry or handling a luxury men's brand is a plus.
With a strong understanding of sales, customer service, and inventory management.
Excellent communication and interpersonal skills, with the ability to engage and build relationships with customers.
Goal-oriented and can work with minimum supervision
Willing to be assigned in NEWPORT / BGC or COD shifting schedules with a six (6) day work schedule.