Sales Supervisor

Cepat Kredit Financing Inc.; Pasig; On-site; PHP 390,600 - 558,000; Full time

Job summary

A financing company in the Philippines is seeking a Sales Supervisor to lead a team of sales associates in achieving sales targets. Responsibilities include conducting operational assessments, implementing sales strategies, and resolving client complaints effectively. The ideal candidate should have a degree in business management or related fields and at least 2 years of managerial experience in branch operations.

Qualifications

• At least 2 years of experience in branch operations in a managerial or supervisory role.
• Experience in a lending/financing company is an advantage.
• Capable of resolving customer complaints amicably.

Responsibilities

• Lead a team of sales associates to achieve sales targets.
• Conduct daily operational assessments for team growth.
• Monitor daily production and update on operational status.
• Implement sales strategies aligned with company objectives.
• Prepare and submit reports on team performance.

Skills

Excellent communication skills

Decision-making

Problem-solving

Presentation skills

Interpersonal skills

Networking skills

Technical marketing skills

Analytical skills

Education

Degree in business management, sales, or marketing

Job description

DUTIES AND RESPONSIBILITIES

Responsible for leading a team of sales associates to achieve sales targets.

Key Responsibilities

• Manage a team of sales associates to ensure the effective completion of their duties and responsibilities.
• Conduct daily operational assessments to ensure team growth and efficiency.
• Monitor daily production and releases, providing regular updates on the team’s operational status.
• Maintain strong client and employee engagement to ensure delivery of quality service.
• Implement sales strategies and action plans aligned with company objectives.
• Prepare and submit regular reports on team performance to the Immediate Superior.
• Assist the Sales Team Leader in meeting targets. Acts as Officer-in-Charge in the absence of the sales team leader or if instructed by management.
• Handle client complaints or concerns escalated by staff, ensuring timely and appropriate resolution.
• Perform other related duties and responsibilities as may be assigned.

Key Requirements

• A degree in business management, sales, marketing, or another related course is a plus.
• At least four (2) years of work-related experience in branch operations, in a managerial or supervisory capacity.
• Work experience in a lending/financing company is an advantage but not required.
• Should have technical marketing skills and relevant product and industry knowledge.
• Excellent communication (written and verbal), decision-making, problem-solving, presentation, interpersonal, and networking skills.
• Capable of amicably solving customer/client complaints.
• Highly persuasive, goal-oriented, assertive, creative, innovative, adaptable, and analytical.
• Willing to undergo two (2) weeks of training in Ortigas, Pasig.