Sales Supervisor

Cepat Kredit Financing Inc.; Ilocos Norte; On-site; PHP 320,000 - 520,000; Full time

Job summary

Cepat Kredit Financing Inc. in the Philippines seeks a Sales Team Leader to manage a team of sales associates and oversee branch operations, ensuring efficient execution of targets.

You will drive daily performance, monitor production, and maintain strong client relations to deliver quality service. The role requires a degree in business or marketing, 2+ years in branch operations, and readiness to train in Ortigas, Pasig.

Qualifications

• Degree in Business Management, Sales or Marketing or related course.
• At least two years of work-related experience in branch operations, in a managerial or supervisory capacity.
• Experience in lending/financing is an advantage but not required.
• Technical marketing skills, relevant product and industry knowledge.
• Excellent communication (written and verbal), decision-making, problem-solving, presentation, interpersonal, and networking skills.
• Capable to solve amicably customer’s / client’s complaints.
• Highly persuasive, goal-oriented, assertive, creative, innovative, adaptable, and analytical.
• Willing to undergo two weeks of training in Ortigas, Pasig.

Responsibilities

• Manage a team of sales associates to ensure the effective completion of duties.
• Conduct daily operational assessments to ensure team growth and efficiency.
• Monitor daily production and releases, providing regular updates on the team’s operational status.
• Maintain strong client and employee engagement to ensure delivery of quality service.
• Implement sales strategies and action plans aligned with company objectives.
• Prepare and submit regular reports on team performance to the Immediate Superior.
• Assist the Sales Team Leader in meeting targets. Acts as Officer-in-Charge in the absence of Sales Team Leader or if instructed by Management
• Handle client complaints or concerns escalated by staff, ensuring timely and appropriate resolution.
• Perform other related duties and responsibilities as may be assigned.

Skills

Communication

Decision making

Problem solving

Negotiation

Presentation

Interpersonal skills

Networking

Team leadership

Adaptability

Education

Bachelor's degree in Business Management or related field

Job description

Key Responsibilities:

• Manage a team of sales associates to ensurethe effectivecompletion of their duties and responsibilities.
• Conduct daily operational assessments toensureteamgrowth and efficiency.
• Monitor daily production and releases, providing regular updates on theteam’soperational status.
• Maintain strong client and employee engagement to ensure delivery of quality service.
• Implement sales strategies and action plans aligned with companyobjectives.
• Prepare andsubmitregular reports onteamperformance to the Immediate Superior.
• Assist the Sales Team Leader in meeting targets. Acts as Officer-in-Charge in the absence of Sales Team Leader of if instructed by Management
• Handle client complaints or concerns escalated by staff, ensuringtimelyandappropriate resolution.
• Perform other related duties and responsibilities as may be assigned.

Key Requirements:

• Degreein Business Management,Salesor Marketing orotherrelatedcourseis a plus.
• At least four (2) years of work-related experience in branch operations, in a managerial or supervisory capacity.
• Work experience in a lending/financing company is an advantage but notrequired.
• Shouldhave technical marketing skills, relevantproductand industry knowledge.
• Excellent communication (written and verbal), decision-making, problem-solving, presentation, interpersonal, and networking skills.
• Capable to solve amicably customer’s / client’s complaints.
• Highly persuasive, goal-oriented, assertive, creative, innovative, adaptable, and analytical.
• Willing to undergotwo (2) weeks of training in Ortigas, Pasig