Sales Representative

Topserve Service Solutions, Inc.; Quezon City; On-site; PHP 223,200 - 334,800; Full time

Job summary

A leading service solutions company located in Quezon City is seeking a customer service representative. The role involves providing excellent customer service, maintaining relationships with clients, and performing administrative tasks. Ideal candidates should have a Bachelor’s Degree and good communication skills. The position offers flexible schedules and a dynamic work environment.

Qualifications

• Graduate of any Bachelor’s Degree.
• Preferably with sales or customer service-related experience.
• Exhibit a sense of honesty, integrity and confidentiality.

Responsibilities

• Provide excellent customer service and handle inquiries.
• Maintain relationships with customers and provide product information.
• Coordinate with other departments for smooth operations.

Skills

Customer service

Verbal communication

Negotiation skills

Data encoding

Proficiency in MS applications

Education

Bachelor’s Degree (4-year course)

Job description

Responsibilities

• Provide excellent customer service to members of AAP and other individuals seeking assistance by answering questions about products or services, processing orders and handling complaints.
• Maintain relationships with current customers by providing them with product information and promotional offers.
• Adhere to and meet set schedules, deadlines and quotas.
• Accurately and efficiently encode all data; confirmed that entered data accurately aligns with original documentation/ requirement/s.
• Perform administrative tasks such as greeting clients, answering phones & scheduling appointments.
• Coordinate with other departments to ensure smooth operations.
• Perform any other office tasks as assigned by the AAP Main Membership Manager.

Qualifications

• Graduate of any Bachelor’s Degree (4-year course).
• Preferably with sales or customer service-related experience.
• Good verbal communication and negotiation skills.
• Exhibit an excellent sense of honesty, integrity and confidentiality.
• Can encode with speed and accuracy.
• Proficient in MS applications (Word, Excel).
• Flexible for mall hours schedule.