Sales Representative

Topserve Service Solutions, Inc.; Makati; On-site; PHP 223,200 - 334,800; Full time

Job summary

A customer service company in Metro Manila seeks individuals to provide excellent service, maintain customer relationships, and handle administrative tasks. Candidates should have a Bachelor's degree and ideally possess sales or customer service experience. Strong communication and negotiation skills are necessary, along with proficiency in MS applications.

Qualifications

• Graduate of any Bachelor’s Degree (4-year course).
• Preferably with sales or customer service-related experience.
• Good verbal communication and negotiation skills.
• Exhibit an excellent sense of honesty, integrity and confidentiality.
• Can encode with speed and accuracy.

Responsibilities

• Provide excellent customer service to members by answering questions.
• Maintain relationships with customers by providing product information.
• Adhere to schedules, deadlines, and quotas.
• Accurately encode all data and confirm alignment with documentation.
• Perform administrative tasks such as greeting clients and answering phones.

Skills

Good verbal communication skills

Negotiation skills

Honesty and integrity

Typing speed and accuracy

Education

Bachelor’s Degree (4-year course)

Tools

MS Word

MS Excel

Job description

Provide excellent customer service to members of AAP and the other individuals seeking assistance by answering questions about products or services, processing orders and handling complaints.

Maintaining relationships with current customers by providing them with product information and promotional offers.

Adhere to and meet set schedules, deadlines and quotas.

Accurately and efficiently encode all data; Confirmed that entered data accurately aligns with original documentation/ requirement/s.

Performing administrative tasks such as greeting clients, answering phones & scheduling appointments.

Coordinating with other departments to ensure smooth operations.

Perform any other office tasks as assigned by the AAP Main Membership Manager.

Graduate of any Bachelor’s Degree (4-year course).

Preferably with sales or customer service-related experience.

Good verbal communication and negotiation skills.

Exhibit an excellent sense of honesty, integrity and confidentiality.

Can encode with speed and accuracy.

Proficient in MS applications (Word, Excel).

Flexible for mall hours schedule.