Inside Sales Support

Topserve Service Solutions, Inc.; Quezon City; On-site; PHP 223,200 - 334,800; Full time

Job summary

A customer service solutions firm located in Quezon City is seeking a full-time customer service representative. The ideal candidate will have a Bachelor's Degree and preferably some experience in sales or customer service. Responsibilities include providing excellent customer service, maintaining customer relationships, and performing various administrative tasks. Candidates must have good communication and negotiation skills, along with proficiency in MS applications.

Qualifications

• Graduate of any Bachelor’s Degree (4-year course).
• Preferably with sales or customer service-related experience.
• Exhibit an excellent sense of honesty, integrity and confidentiality.
• Flexible for mall hours schedule.

Responsibilities

• Provide excellent customer service to members and individuals seeking assistance.
• Maintain relationships with current customers.
• Accurately and efficiently encode all data.
• Perform administrative tasks such as greeting clients.
• Coordinate with other departments for smooth operations.

Skills

Good verbal communication

Negotiation skills

Speed and accuracy in encoding

Proficient in MS applications

Education

Bachelor's Degree

Job description

Overview

On-site - Quezon City. 1 Yr Exp, Bachelor, Full-time

Job Description

• Provide excellent customer service to members of AAP and other individuals seeking assistance by answering questions about products or services, processing orders and handling complaints.
• Maintain relationships with current customers by providing them with product information and promotional offers.
• Adhere to and meet set schedules, deadlines and quotas.
• Accurately and efficiently encode all data; confirm that entered data accurately aligns with original documentation/requirements.
• Perform administrative tasks such as greeting clients, answering phones, and scheduling appointments.
• Coordinate with other departments to ensure smooth operations.
• Perform any other office tasks as assigned by the AAP Main Membership Manager.

Qualifications

• Graduate of any Bachelor’s Degree (4-year course).
• Preferably with sales or customer service-related experience.
• Good verbal communication and negotiation skills.
• Exhibit an excellent sense of honesty, integrity and confidentiality.
• Can encode with speed and accuracy.
• Proficient in MS applications (Word, Excel).
• Flexible for mall hours schedule.

Working Location

AAP Tower - Offices, 683 Aurora Blvd, Quezon City, Metro Manila, Philippines.

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