Sales Representative

Topserve Service Solutions, Inc.; Metro Manila; On-site; PHP 201,000 - 312,000; Full time

Job summary

Topserve Service Solutions, Inc. in the Philippines is seeking a detail-oriented professional to provide excellent customer service, answer questions, process orders, and handle complaints.

The role focuses on maintaining customer relationships with product information and promotions, while meeting schedules, deadlines, and quotas. The ideal candidate holds a 4-year bachelor’s degree, has experience in sales or customer service, and demonstrates strong communication, negotiation, and data-entry

Qualifications

• Bachelor’s degree (4-year course) required.
• Preferably with sales or customer service-related experience.
• Good verbal communication and negotiation skills.
• Honesty, integrity and confidentiality.
• Ability to encode data quickly and accurately.
• Proficient in MS Word and Excel.
• Flexible for mall hours schedule.

Responsibilities

• Provide excellent customer service to members by answering questions and processing orders.
• Maintain relationships with customers by providing product information and promotional offers.
• Adhere to set schedules, deadlines and quotas.
• Encode data accurately and verify against documents.
• Perform administrative tasks such as greeting clients, answering phones, and scheduling appointments.
• Coordinate with other departments to ensure smooth operations.
• Perform other office tasks as assigned by the AAP Main Membership Manager.

Skills

Verbal communication

Negotiation skills

Data entry accuracy

MS Office proficient

Confidentiality

Education

Bachelor's degree

Tools

MS Word

MS Excel

Job description

> Provide excellent customer service to members of AAP and the other individuals seeking assistance by answering questions about products or services, processing orders and handling complaints.

> Maintaining relationships with current customers by providing them with product information and promotional offers.

> Adhere to and meet set schedules, deadlines and quotas

> Accurately and efficiently encode all data; Confirmed that entered data accurately aligns with original documentation/ requirement/s;

> Performing administrative tasks such as greeting clients, answering phones & scheduling appointments

> Coordinating with other departments to ensure smooth operations

> Perform any other office tasks as assigned by the AAP Main Membership Manager.

> Graduate of any Bachelor’s Degree (4-year course)

> Preferably with sales or customer service-related experience

> Good verbal communication and negotiation skills.

> Exhibit an excellent sense of honesty, integrity and confidentiality.

> Can encode with speed and accuracy.

> Proficient in MS applications (Word, Excel)

> Flexible for mall hours schedule