Sales Representative

PNI Business Solutions Inc.; Mandaluyong; On-site; PHP 279,000 - 390,600; Full time

Job summary

A leading service provider in the medical sector is seeking candidates for a customer service role. Applicants should possess a bachelor's degree and at least one year of experience in customer service or logistics. Key responsibilities include managing client inquiries, coordinating medical equipment delivery, and maintaining accurate service records. Proficiency in MS Office and strong communication skills are essential. This position is based in Mandaluyong, Metro Manila, Philippines.

Qualifications

• At least 1 year experience in customer service or service support.
• Experience in the medical industry is an advantage.
• Adept at working independently and meeting deadlines.

Responsibilities

• Handle client inquiries, concerns, and service requests.
• Conduct client follow-ups to ensure satisfaction.
• Coordinate delivery and pull-out of medical equipment.
• Process service reports and maintain accurate records.
• Monitor inventory and service timelines.

Skills

Customer service experience

MS Office proficiency

Communication skills

Organizational skills

Education

Bachelor’s Degree holder (any course)

Job description

Qualifications:

• Bachelor’s Degree holder (any course)
• At least 1 year experience in customer service, service support, or logistics
• Experience in the medical industry is an advantage
• Proficient in MS Office and computer applications
• Good communication skills with strong attention to detail
• Able to work under deadlines, independently, and with minimal supervision
• Organized, proactive, and with a positive working attitude

Responsibilities

• Handle client inquiries, concerns, and service requests.
• Conduct client follow-ups to ensure satisfaction.
• Coordinate delivery and pull-out of medical equipment.
• Process service reports and maintain accurate records.
• Monitor inventory, equipment assignments, and service timelines.
• Provide administrative and team support as needed.