A technology solutions provider in Cagayan Valley is seeking a Sales Technician to leverage technical expertise and sales skills. The successful candidate will assist customers in understanding and utilizing technical products, provide detailed product knowledge, and build strong customer relationships. Candidates should have a degree in a technical field or business and experience in sales or technical support. This role offers opportunities to work closely with the technical team to deliver effective solutions.
Qualifications
Proven experience in a sales or technical support role.
Familiarity with technical products in telecommunications, IT, manufacturing, or electronics.
Familiarity with technical products in the industry (e.g., telecommunications, IT, manufacturing, electronics) is highly advantageous.
Responsibilities
Provide technical expertise and product knowledge during the sales process.
Assist customers with technical questions and provide accurate information.
Build and maintain relationships with customers through effective communication.
Understand customer needs and pain points and suggest the best possible solutions using the company’s products or services.
Offer solutions and work closely with the technical team to resolve complex customer issues in a timely manner.
Skills
Sales expertise
Customer relationship management
Technical product knowledge
Customer communication
Problem solving
Education
High school diploma or Associate’s or Bachelor’s degree in a technical field or Business
Associate/Bachelor's in technical field or business
Job description
ASales Technicianis a professional who combines technical expertise with sales skills to help customers understand, purchase, and use technical products or services.
Provide technical expertise and product knowledge during the sales process to help customers make informed purchasing decisions.
Assist in answering technical questions from customers and potential clients, providing accurate and clear information on product specifications, capabilities, and use cases.
Build and maintain strong relationships with existing and potential customers through effective communication and follow-up.
Understand customer needs and pain points and suggest the best possible solutions using the company’s products or services.
Offer solutions and work closely with the technical team to resolve complex customer issues in a timely manner.
High school graduate or having an Associate’s or Bachelor’s degree in a technical field (e.g., Information Technology, Electronics, Engineering, etc.) or Business (preferred).
Proven experience in a sales or technical support role
Familiarity with technical products in the industry (e.g., telecommunications, IT, manufacturing, electronics) is highly advantageous.