Sales Ops Analyst: CRM + Process Optimization (Hybrid)

MRI Software; Manila; Hybrid; PHP 420,000 - 540,000; Full time

Benefits offered by this job

Hybrid work arrangement

HMO coverage with dependent

Gym access 24/7

Annual leaves with cash conversion

Job summary

MRI Software in Ortigas, Manila, is seeking an Associate Sales Operations Specialist to support opportunity administration, quotes, and CRM data management. You will work with Revenue Operations, Order Management, and internal stakeholders to ensure smooth deal progression and a positive seller experience.

This role emphasizes accuracy, responsiveness, and adherence to standard sales processes, with hybrid work (2 days WFH).

Qualifications

• 1+ years of experience in sales operations or related roles.
• Experience with Salesforce or similar CRM preferred.
• Strong attention to detail and organizational skills.
• Strong written and verbal communication skills.
• Ability to manage multiple priorities in a fast-paced environment.

Responsibilities

• Support day-to-day operational requests from Sales teams.
• Create, update, and maintain opportunities, quotes, and account data within Salesforce.
• Ensure accuracy and completeness of CRM records and required deal documentation.
• Assist with standard quoting, approvals routing, and process administration.
• Respond to internal inquiries related to sales processes, policies, and systems.
• Escalate complex deal structures or policy exceptions to senior team members.
• Support reporting, data cleanup, and operational audits as assigned.
• Maintain compliance with established operational procedures and controls.
• Participate in process improvement and operational standardization initiatives.

Skills

Sales operations

CRM experience

Attention to detail

Communication skills

Multitasking

Tools

Salesforce

Job description

MRI Software in Ortigas, Manila, is seeking an Associate Sales Operations Specialist to support opportunity administration, quotes, and CRM data management. You will work with Revenue Operations, Order Management, and internal stakeholders to ensure smooth deal progression and a positive seller experience.

This role emphasizes accuracy, responsiveness, and adherence to standard sales processes, with hybrid work (2 days WFH).